I didn't read that this was a scamming company til I got onto this site looking up yet another scam tried on my and saw this company name! My dad was scammed for a few dollars my Aylon a few months ago and my mom contacted my about it because she pays the bills and didn't understand how to look up the website. Then she was afraid to ask my dad because it was porn. When I saw it I pointed out that he would never do this, he would have been too embarassed. She ended up paying the bill, it was only 9 bucks and they both chalked it up to pop-ups and computer ignorance. I installed a pop-up killer on my dad's computer, scanned for ads and such, upgraded, firewalled, virus-protected, et.al, and tho he whines about his newly slow computer, all has been well since. A scam never entered out minds.
However, two days ago, my fiancee, who has lived with me for 8 months, got one of their nasty grams to the tune of $486 bucks.
The bill had been sent to his old address and forwarded here, but the service dates were for the time he lived here not there. PLUS we were both out of town for the service dates. Plus we have a cable modem.
So, I called Aylon, recognizing the name and the format of the website from the experience with my dad (who also has an unlisted, but not unpublished number). I still didn't think to see if it was a scam. We get so many rude bill people, what's one more? The guy I talked to heard my first question, and right away asked me if I had read the FAQ (of course they tell you all sorts of stuff about how Aylon could no way be in error) but I told him that my BF didn't have that phone number on the dates of service on the bill.
He told me that I had to call the phone company and have them fax to him an affadavit stating that fact, and that he could "no longer" take this information on a three way call. He also said that if the phone company gave me any trouble to give them his name and phone number????
What's up with that? I thought they were supposed to be avoiding that...He said "we are having billing problems because the phone companies are giving us innacurate address information for the phone numbers we have." See below, as far as I can tell, my fiance and this phone number have never been related in any way shape or form.
I then asked him why, if they were having so much trouble, they didn't have someone in house who was tracking down all these errors? I could prove it wasn't us, but that wasn't going to help him find out who really owed the money! He said (loudly and rudely) "Do you know how much that would cost us? That would be three or four people a month just to handle those issues!" I was sort of dumbstruck. Isn't that the point? For them to collect their money?
I pointed out that since it was in the company's interest to track down who really owed the money, and didn't really "give a s**t" (excuse my profanity, I was getting mad by then, and I still didn't know it was a scam but it was sure sounding like it at this point) if they ever got their money and it was sure wasting time I didn't have and there was absolutely nothing in it for me to prove it wasn't us.
He said fine, let the collection agency go after you, and I said fine, good luck proving this... you get the picture. Bottom line is that I have talked to too many collecters over the last few years to let them mess with my head or I probably would have let him rip me off... I am sort of surprised that the a-hole on the phone didn't ask me to pay over the phone, and taken a credit card or checking account, that would have been the ultimate.
By the way, I used to work for SBC, so I have some experience with how the phone number issue is handled.
Anyway, I then called the phone company...(not AT&T, which another poster mentioned as a culprit here, but these numbers and their privacy are kept by the local phone companies, but SBC) and they told me it was an unpublished number and it had been assigned to someone else for over 15 years. This person DID live in the same general area (very large) as where my fiance had, but that is the only connection I can find.
Thus there is not a chance that Jim moved and then the number was assigned to someone else. Not to mention that it hadn't been his number. Not to mention that they would never assign that recently used a number to someone who wanted an unpubbed number.
PLUS he had then and we still do now have a cable modem, not an ISP so this wasn't a dialer issue as has seemed to have been the case before now...
I was under the impression that this company was being held accountable by the FTC. Why then do I get to them just on June 19th?
Does this mean that Aylon is morphing into a new scam? To whom-all should I report this? I read the BBB site and was not very impressed with what I thought should be some pretty severe warnings to whoever looked Aylon up. The FTC, who else? I would think that messing with the phone company would warrant the FBI. I am going to tell my cousin too, he is certifiable and thinks that there is a conspiracy among big business and the Devil, I bet he can make some pretty good noise...
I have to add that I am particularly amazed that these evil clowns can continue with this unabated while the powers that be stand by and let it happen. It's shameful. Maybe my cousin is right and isn't so crazy after all.
Amazed in Milwaukee
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