• Report: #931654

Complaint Review: Aztec Sign and Graphics

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  • Submitted: Thu, August 23, 2012
  • Updated: Wed, February 20, 2013

  • Reported By: Robyn132 — Langhorne Pennsylvania United States of America
Aztec Sign and Graphics
5818 Torresdale Avenue Internet United States of America

Aztec Sign and Graphics Aztec Signs & Graphics Aztec Signs: Broken Sign, Mounted Wrong, Screaming Owner, Refusal to Repair, Fraud Philadelphia, Internet

*UPDATE EX-employee responds: don't feel bad

*Author of original report: Issues Fully Resolved

*Author of original report: Working things out

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After $3250 deposit:

1. 8 weeks late in manufacturing
2. Installed our huge metal signs on building on the manufacturing "cut" pattern for the metal, not our design. Mounted with drilled bolts all over building in the wrong places, words, arrow, etc. not in place correctly.
3. At dark, we realize the sign doesn't light up.
4. The cords stick out all over, visible from the road.
5. The sign letters are too close and nearly illegible.
6. Owner screams at us several times as we try to get things resolved.
7. We find out THEY DON'T EVEN MANUFACTURE THE SIGNS! 
8. The manufacturer comes out and says it's all wrong.
9. The Aztec owner decides he will fix NOTHING and tells us he's suing us for the balance.
10. Note that he acknowledges the use of cut pattern and was going to put in an insurance claim to repair all.
11. We find out today the policy he gave us for his insurance was terminated 2 weeks before the sign was installed.

NEVER USE THIS COMPANY.

This report was posted on Ripoff Report on 08/23/2012 02:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Aztec-Sign-and-Graphics/internet/Aztec-Sign-and-Graphics-Aztec-Signs-Graphics-Aztec-Signs-Broken-Sign-Mounted-Wrong-Sc-931654. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE EX-employee responds

don't feel bad

AUTHOR: joey - ()

HE YELLS AT HIS EMPLOYEES THE SAME WAY, AND HIS TENATES A FEW YEARS BACK. jOHN TRIED TO HIRE SEVERAL PEOPLE TO ASSULT THIS ONE TENATE AND WHEN PEOPLE REFUSED JOHN SNUK THE GUY AND BROKE HIS NOSE, THEN HE BEAT THE CASE IN COURT BY EDITING HIS SURVALENCE TAPES THAT CAUGHT THE WHOLE THING

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#2 Author of original report

Issues Fully Resolved

AUTHOR: Robyn132 - (United States of America)

After my original and follow up posts, the issues with Aztec signs was resolved. The owner asked how he could satisfy our needs, listened to us, and solved the problems. The sign is attractive and brightly lit and looks as we expected. We like the sign.

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#3 Author of original report

Working things out

AUTHOR: Robyn132 - (United States of America)

After much discussion and emails, the business owner of Aztec signs is willing to assist us with repairing our sign. We are currently planning to work together. I'm sure we both regret being so stubborn and unpleasant. Perhaps we've judged Aztec signs too harshly. I will update once the case is closed.

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