- Report: #552497
Report - Rebuttal - Arbitrate
Complaint Review: B R*CIGARREST
B R*CIGARRESTTempe, Arizona United States of America
B R*CIGARREST Cigarrest is ripping people off of their hard earned money, with today's economy we can't afford that! Tempe, Arizona
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I ordered my free trial of Cigarrest and all I had to do was pay $1.40 for shipping and that was all I would be billed. Also, that I would have to cancel my order before 30 days was up.
I called and cancelled my order they took my name and information and told me thanks for my order.
Now, they took an unauthorized transaction off my credit card for $97.85. When I called the lady told me that I had to return the unused product and I would be refunded the money. I ask why I wasn't informed of this when I called to cancel, there was no response.
She just kept repeating herself like she was a robot. I am disputing this with my credit card company and I have returned the product but I have not been able to resolve this matter yet, but I will keep trying.
What they are doing is wrong! People today can't afford to smoke but can't afford to be ripped off either! I would not recommend this to anyone! The product doesn't even work!
This report was posted on Ripoff Report on 01/11/2010 12:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/B-RCIGARREST/Tempe-Arizona-/B-RCIGARREST-Cigarrest-is-ripping-people-off-of-their-hard-earned-money-with-todays-ec-552497. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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