- Report: #1006106
Complaint Review: BACKGROUNDFEE.COM
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| BACKGROUNDFEE.COM
Internet, Utah United States of America |
|
BACKGROUNDFEE.COM MYINFOBILL.COM Bait and switch lure of paying $1 and continue to be charged $19.95 every month. Internet, Utah
*REBUTTAL Owner of company: Customer Service Response
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I contacted my credit card company and in the mean time I paid the bill off.
My next month my credit card bill came with a charge of $19.95 from BACKGROUNDFEE.COM. I've never even heard of them nor did I sign up and agree to a monthly service.
This gives legitimate companies that provide information services a bad name and I intend to get a refund and stop this monthly fee from continuing.
This report was posted on Ripoff Report on 01/30/2013 11:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/BACKGROUNDFEECOM/Internet-Utah-/BACKGROUNDFEECOM-MYINFOBILLCOM-Bait-and-switch-lure-of-paying-1-and-continue-to-be-char-1006106. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 REBUTTAL Owner of company
Customer Service Response
AUTHOR: JoshCustomerService - (USA)
SUBMITTED: Thursday, January 31, 2013
Our apologies for any inconveniences caused by the charges. Please email manager@backgroundfee.com to start the refund process and get your money back.
We look forward to hearing from you.
Thanks,
BackgroundFee.com Customer Support
