- Report: #1007425
Complaint Review: BACKGROUNDFEE.COM
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| BACKGROUNDFEE.COM
Internet United States of America |
|
BACKGROUNDFEE.COM deception as to charges--------monthly billing when not authorized, Internet
*REBUTTAL Owner of company: To Angus - From Customer Service
*REBUTTAL Owner of company: Email Customer Service
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This report was posted on Ripoff Report on 02/01/2013 02:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/BACKGROUNDFEECOM/internet/BACKGROUNDFEECOM-deception-as-to-charges-monthly-billing-when-not-authorized-Int-1007425. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 REBUTTAL Owner of company
To Angus - From Customer Service
AUTHOR: JoshCustomerService - (USA)
SUBMITTED: Monday, February 04, 2013
Please check your spam box for my response or try sending me a message again. I make sure to respond to all emails individually to satisfy customers and offer refunds if need be. I apologize for any problems and I would like to make this right immediately.
Thank you,
Josh F.
Customer Service Manager
josh@backgroundfee.com
#2 REBUTTAL Owner of company
Email Customer Service
AUTHOR: JoshCustomerService - (USA)
SUBMITTED: Wednesday, February 06, 2013
Please email our customer service manager directly and he can take care of a full refund. manager@backgroundfee.com
We apologize for any inconveniences and hope to get your money back to you soon.
Regards,
Customer Support
