ED Magedson – Founder
BANK OF AMERICA LOAN MODIFICATION RIP OFF400 Countrywide Way VAN NUYS, California United States of America
I am unable to sell my home, my income has decreased so much that I do not qualfiy for a refiance, especially value has gone down.
IN September of 2008 I asked my lender ( at the time Countrywide but now BANK OF AMERICA) to help me with a loan modificaiton. Every month I called and they had no information and would not even help me or give me any answers.
I called and called and called, Finally sometime around APRIL 2009 I was told by many of the people in LOAN MODIFICATION dept that the loan modification person will not and refuses to talkto me. THey did say that they came to a decision and that IF I were to pay $268 per month for 3 months they would send me my loan modification approval and paperwork in the mail after 3 payments were made
THE 3 payments have been made and nobody will tell me why my paper work has not shown up or who to talk to. I found the corp offices in South Carolina , spoke to them about this and how Bank Of America TRICKED me into sending them money and making promises to me that I would have loan modificaiton approval after the 3rd payment was made. [continued below]....
I explained to my negotiator Ms Catherine LOGUE these facts
THEY Have had the nesessary paperwork for a year needed from me
MY HOME APPRIASAL CAME IN AT $196,000
I OWE $199,000 to my first mortgage ( AT ANOTHER BANK)
i OWE Countrywide/Bank of america $150,000 on my SECOND MTG
I told her that they should feel lucky that I am not like the rest of the people that Just walk away from thier home. I told her if if i let this all go they will get nothing, i told her that they have a person that wants to pay for a house that I will probably never recover from if they could just make my home more affordable for me to live in and keep,. I am confident that the market will recover in a few years.
I also told her that I am wondering if this taking so long to do the loan modificcation has anything to do with THE NOTE on my property being lost. I toldher that COUNTRYWIDE sen tme a letter way after and before bank of america took over the loan that says the lost my note or do not have any record that I owe the money for this mortgage, SHE of course had no comment
MY reason for the complaint today
IS I have stilll no idea whats going on with my loan modification, I call to find out and always get her voice mail , I told the loan modification person named above to just email me the monthly payment, terms etc... and she will not. SHE will email me to tell me to call her but will not actually email me any answers to my quEstions
I call and just get voice mail. SO it seems they are not wantinG to tell me something for some reason and I do not know what it is
I am wondering if I even owe this money , it seems they cant keep a promise and refuse to email me. OR even mail me the terms of my loan modification or say what the problem is. I even sent her written authorization to comunicate via email and us mail since she can not reach me by phone or i cant reach her by phone
I called the exectutive offices and the never call me back about this matter either
WHAt can I do?
DO I EVEN OWE THIS MONEY? Maybe thats why they will not talk to me? The letter states they lost my note to my mortgage
This report was posted on Ripoff Report on 12/08/2009 04:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/BANK-OF-AMERICA-LOAN-MODIFICATION-RIP-OFF/VAN-NUYS-California-91410/BANK-OF-AMERICA-LOAN-MODIFICATION-RIP-OFF-Susie-Park-EXECTUTIVE-OFFICES-OF-BOFA-Loan-modif-536075. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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