• Report: #1101723

Complaint Review: BBB

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  • Submitted: Sat, November 23, 2013
  • Updated: Sat, November 23, 2013

  • Reported By: Surface Magic — Hamburg New York
BBB
100 Bryant Woods South Amherst, New York USA

BBB Betteer Business Bureau BBB SCAM Amherst New York

*Author of original report: Disregard last comments

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This company is very misleading and deceptive. We did work for someone who later destroyed our work with her finger nails. Then later wanted a FREE job. The BBB contacted us. We informed them from the start that our company policy is that we DO NOT give cash back. Which is also on our written contracts. Her gashes or guogeds were shown to the arbitrator. I showed them they were not my fingernails. However he ignored me. I pointed out that they matched her fingers perfectly but they still ignored me. They came back with gauges referring to the damage she did was both warrantable and to give her. Her money back of $350. Which is NOT RIGHT. As the client destroyed her tub with her nails. That the BBB is referring to and VOIDS OUR WARRANTY. 

 BBB in BUffalo NY was very misleading and dishonest from the start. Please read the full case below. Once again the findings they are referring to are her fingernail marks. That she gashed all over the place with. They kept claiming that they listen to both sides. Which is BOGUS. As it is obvious the arbitrator was not listening to us at all.

 Complaint #9653624


This report was posted on Ripoff Report on 11/23/2013 01:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/BBB/Amherst-New-York/BBB-Betteer-Business-Bureau-BBB-SCAM-Amherst-New-York-1101723. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Disregard last comments

AUTHOR: anonymous - ()

 Sorry plese disregard last comments sent. As they are all ready mentioned on the original filing. Thanks

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