- Report: #608141
Report - Rebuttal - Arbitrate
Complaint Review: BBG Communications - International Satellite Communications
BBG Communications - International Satellite Communications511 East San Ysidro Blvd, Suite 1770 San Ysidro, California United States of America
BBG Communications - International Satellite Communications BBG Communications Jason Myers, reported CEO, does not exist. Ex-employee speaks San Ysidro, California
*General Comment: to ex employee at BBG
I read of another report in which it says that a man named Jason Myers is CEO of ISC. This is a lie.
The owner of BBG and ISC is man named Jose Galicot; Gregorio Galicot is either another name he uses or his son. Im not sure and I will explain why in a moment. Anyway, the person who runs the call center located in Tijuana Mexico is a woman named Vania Monge. She is real, I saw her when I worked there almost three years ago as an operator. She has a secretary named Noemi Olmos.
Right under Vania Monge is a woman called Loto Tirado, and under Ms. Tirado there are four supervisors: Alicia Castillo, Javier Moncayo, Oscar Ornelas and Oscar Rodriguez. It is very likely that some one reading this has spoken with one of these persons, but with their fake names, Emily Diaz, Danny Garcia, Victor Garvey and David Brown, respectively. Also, Randy Jordan, real name Raul Medina. He is also supposed to be a supervisor.
Now, on to Jason Myers. Noemi Olmos used to be the Customer Relations Agent for ISC and BBG, meaning she just recieved the emails and letters from customers, and from tome to time, responded to them.
But customers started asking for the name of the CEO of the company. When told by the Customer Service Reps that there was no CEO, people would get suspicious. So then the Reps would tell the customer to send their emails or letters to the company itself, but customers want a real person to complain to, not just a company. So the reps started telling people to send their letters and emails to Noemi Olmos, and she would respond, but still, when asked if Ms. Olmos was the CEO, the reps would say no, she is Customer Relations, but customers still wanted the name of the CEO.
So they got the idea to make up a person, a name, to be CEO, and they did. They combined the names or two movie killers, Jason Vorhees and Michael Myers and ended up with Jason Myers, CEO of ISC.
Now, the operators are fobidden to even speak to Vania Monge, and asking about Mr. Galicot is very frowned upon, and that is why I am not sure about Gregorio Galicot.
This company likes to operate in extreme secrecy, but veiled as openness, that is why customer service reps will give you their full name, but they are fake names. And if customers pay attention they might even understand where the names come from. For example:
Charlie Mustaine: he is a cust. serv. rep, his real name is Carlos Marroquin, but he is a big fan of a metal band called Megadeth, whose vocalist is Dave Mustaine. Get it?
Randy Jordan: his real name is Raul Medina, he is a fan of Michael Jordan.
Another cust. serv. rep, James Kent: his real name is Gerardo Torres, he is a fan af a band called Metallica, whose vocalist is James Hetfield; also, he likes Superman comics, and Supermans name is Clark Kent.
This is exactly how they made up the name of the CEO. They just took the names of the most popular horror movie killers and combined them to make a ghost.
Loto Tirado and Noemi Olmos also go by fake names, Ms. Tirados is Samantha Voight and Ms. Olmoss is Samantha Johnson.
Michael Berretta: real name Miguel Magaa. He took his cust. serv. rep. name from the gun. Yes, people, from a gun.
This just goes to show how deceptive this company is, how they will stoop to any level to get your money. I mean, making up names and people, you just cant go any lower than that.
Feel free to ask me any questions regarding the company, I will answer them as best as I can. I havent worked there for two years but I still talk to some people that still work at ISC.
This report was posted on Ripoff Report on 05/28/2010 03:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/BBG-Communications-International-Satellite-Communications/San-Ysidro-California-92173/BBG-Communications-International-Satellite-Communications-BBG-Communications-Jason-Myers-608141. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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