• Report: #343019

Complaint Review: BBG Communications

  • Submitted: Sun, June 22, 2008
  • Updated: Sun, June 22, 2008

  • Reported By:Nanoose Bay British Columbia
BBG Communications
1658 Gailes Blvd; Ste B San Diego, California U.S.A.

BBG Communications Exorbitant telephone charges from a hotel room in Guatemala City to Canada. San Diego California

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While in Guatemala City recently I made a couple of calls home to Canada from my hotel room using BBG Cummunications; this system charges ones designated credit card directly and was advertised on a card conveniently placed next to the room telephone. I assumed this would be a less expensive way of calling relative to calling through the normal hotel system. The first call I got my answering machine since my wife was out. I left a brief message - the call must have been for less than a minute. I called later and chatted for about 10 mins.

On returning to Canada a few days later I checked my credit card account and found that I had been charged $40.73 and $94.68 respectively for the two calls!

I did not know at the time that I was using the services of BBG Communications so I contacted the hotel and obtained their name. I then Googled the company and found that I am but the latest in a long line of over-charged, ripped-off, customers. There was no hint on the card in the hotel room of the charges to be expected. I have informed the hotel that I shall not stay there again unless they discontinue using BBG.

Nanoose Bay, British Columbia

This report was posted on Ripoff Report on 06/22/2008 09:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/BBG-Communications/San-Diego-California-92154/BBG-Communications-Exorbitant-telephone-charges-from-a-hotel-room-in-Guatemala-City-to-Can-343019. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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