• Report: #603595

Complaint Review: BBG Communications

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, May 14, 2010
  • Updated: Fri, May 14, 2010

  • Reported By: Kai — Victoria British Columbia Canada
BBG Communications
1658 Gailes Boulevard San Diego, California United States of America

BBG Communications, Expensive delay on Iceland San Diego, California

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

On March 22 2010 I flew into Keflavik Airport on Iceland to face not a volcanic disruption but an Icelandair mechanics strike.

I was told it could last days or could be over later that day. As my sister and nephew was picking me up in Copenhagen I tried to phone them on my cell phone with no luck it would not connect. An employee at a duty free shop suggested I use the pay phone around the corner and I did make 3 calls to Denmark using my credit card. The calls were 16 minutes total.

I eventually got to Denmark and when I checked my CC account a couple of days later there was 3 call charges $ 61.18, 68.20, 61.18 and 3 validating my credit card at $ 1.00 a call. A total of $ 193.56 for 16 minutes or $ 12.10/minute.

I checked the current rates with the two major phone companies for calls between Denmark and Iceland, between $ 0.50 -1.00/minute.

When I returned home I phoned my CC and talked to the dispute center. They recommended that I phone BBG Communications to complain about the rates. I did that and after having voiced my complaint I was told to wait a minute and then I was offered a credit of $ 52.00 which I declined and went back to my CC who has given me a full creddit for the calls.

They are also aware that I had a total of 16 minutes that I am willing to pay for but at a rate like $ 0.50-1.00/min.


This report was posted on Ripoff Report on 05/14/2010 11:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/BBG-Communications/San-Diego-California-92154/BBG-Communications-Expensive-delay-on-Iceland-San-Diego-California-603595. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on BBG Communications

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory