- Report: #603595
Report - Rebuttal - Arbitrate
Complaint Review: BBG Communications
BBG Communications1658 Gailes Boulevard San Diego, California United States of America
BBG Communications, Expensive delay on Iceland San Diego, California
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
On March 22 2010 I flew into Keflavik Airport on Iceland to face not a volcanic disruption but an Icelandair mechanics strike.
I was told it could last days or could be over later that day. As my sister and nephew was picking me up in Copenhagen I tried to phone them on my cell phone with no luck it would not connect. An employee at a duty free shop suggested I use the pay phone around the corner and I did make 3 calls to Denmark using my credit card. The calls were 16 minutes total.
I eventually got to Denmark and when I checked my CC account a couple of days later there was 3 call charges $ 61.18, 68.20, 61.18 and 3 validating my credit card at $ 1.00 a call. A total of $ 193.56 for 16 minutes or $ 12.10/minute.
I checked the current rates with the two major phone companies for calls between Denmark and Iceland, between $ 0.50 -1.00/minute.
When I returned home I phoned my CC and talked to the dispute center. They recommended that I phone BBG Communications to complain about the rates. I did that and after having voiced my complaint I was told to wait a minute and then I was offered a credit of $ 52.00 which I declined and went back to my CC who has given me a full creddit for the calls.
They are also aware that I had a total of 16 minutes that I am willing to pay for but at a rate like $ 0.50-1.00/min.
This report was posted on Ripoff Report on 05/14/2010 11:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/BBG-Communications/San-Diego-California-92154/BBG-Communications-Expensive-delay-on-Iceland-San-Diego-California-603595. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.