• Report: #242328

Complaint Review: BBG Communications

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  • Submitted: Wed, April 04, 2007
  • Updated: Wed, April 04, 2007

  • Reported By:new hartford New York
BBG Communications
1658 Gailes Blvd. Suite B San Diego, California U.S.A.

BBG Communications rip off Carribbean travelers San Diego California

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My son got stuck in St. Maarten, Neth. Antilles due to a northeast snow storm. He needed to call home, work, and airlines. He used a joint credit card we share and his own card to place calls. Fees were not posted. We have both been billed for calls no matter how brief @ $35 per call.

When I obtained BBG's phone number from my bank card co. I called & complained. BBG quickly offered to reduce the bill as a "courtesy". They said it would take 2-3 billing cycles to process the credit(this protects them from me protesting their charges. When I asked for their address I was told if it were given I would forfeit the refund. I am also wondering what kind of kickback the hotels receive for allowing BBG to operate.

I have complained to the FCC, FTC, CAL. Public UtilitiesComm., & NYS Attorney General. This same company ripped me off 3 years ago when one of my kids called from Jamaica. I want BBG to be investigated & punished if possible. Please tel anyone in a similar situation to file with the FCC. who told me the more complaints the more likely action will be taken.

Please advise any other avenues I can take to stop this ripoff!

Gail
new hartford, New York
U.S.A.

This report was posted on Ripoff Report on 04/04/2007 01:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/BBG-Communications/San-Diego-California-92154/BBG-Communications-rip-off-Carribbean-travelers-San-Diego-California-242328. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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