• Report: #295603

Complaint Review: BBG Communications

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  • Submitted: Sun, December 30, 2007
  • Updated: Sun, December 30, 2007

  • Reported By:Saint Paul Minnesota
BBG Communications
511 E San Ysidro Blvd #1770 San Ysidro, California U.S.A.

BBG Communications, Phone Scam San Ysidro California

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Found an alleged (LOCAL - and NOT International) very short call (!) made while in Amsterdam
charged (10 to 20 times normal pay phone rate and no warning) to my American Express card:

I learned from American Express that it has a standing agreement with BBG Communications to reverse charges immediately whenever a creditcard customer complains! Even without the customary investigation when disputing a charge. Long live American Express! Amex never fails me. Only takes one 2 minute phone call! As soon as Amex heard the BBG Communication name it reversed the charges!

BBG Communications apparently is counting on 9 out of 10 victims not bothering to complain.
The company's almost anonymous web site, http://www.bbgusa.com/altindex.html (under Company), boasts to its clients, hotels, airports etc., the following:

"BBG has also developed a unique expertise in the billing and collection process to maximize profitability in person-to-person calls."

San Diego Better Business Bureau has a very unsatisfactory report on this not accredited company: http://sandiego.bbb.org/WWWRoot/Report.aspx?site=26&bbb=1186&firm=1040993

File a complaint with the Federal Trade Commission: https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01

To all victims of BBG Communications, 800-5762118: File your complaints! Eventually the FTC or a Class Action will put them out of business.

Jan
Saint Paul, Minnesota
U.S.A.

This report was posted on Ripoff Report on 12/30/2007 04:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/BBG-Communications/San-Ysidro-California-92173/BBG-Communications-Phone-Scam-San-Ysidro-California-295603. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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