- Report: #1061076
Report - Rebuttal - Arbitrate
Complaint Review: BB&T Bank
BB&T Bank2230 Scenic Hwy Snellville, Georgia USA
BB&T Bank Dishonest and slimy tactics for collecting fees. Snellville Georgia
*Author of original report: Stacy, stop and read the report before you judge me and how I manage money.
*Author of original report: Yes, really!
*Consumer Comment: Really?
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I am very disappointed in how you all do business. It is very dishonest to credit the account " as a courtesy," then the account now has a positive balance. Additionally a deposit is made, then you go back and charge off the account for the negative impact of the fees you credited me and then basically charge me a charge off fee. Essentially you have charged me for an inactive account that had money in it when you closed it. I am an unemployed student who is actively seeking employment, however, really looks heinously dishonest. I was told I would be contacted by the bank but instead this action was taken. I find it hard yo believe a bank is really that hard up for money that you prey on unemployed students who are seeking to better themselves. You agreed to suspend the fees. That entire situation is just so inherently dishonest. SHAME ON YOU BB&T! I am very disappointed in your treatment.I have been calling about this two weeks straight, you promise to correct, then double back and argue that it is a system function. Really, 30 dollars from an unemployed student after you promise and issue a refund then say there no direct deposit or money in the account and then say well now we are charging off the account for inactivity. Actually there was a direct deposit and you all sneaked in and got the last few dollars out of my account and then left me in the negative and used this as basis for the charge off. This not the first time it;s been more than two months since activity, but somehow now you have an etched in stone policy that essentially takes back the credit and leaves me on the hook for a $30 underhandedly block my access to my account. I am livid and very disappointed. So inherently slimy.
This report was posted on Ripoff Report on 06/21/2013 02:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/BBT-Bank/Snellville-Georgia/BBT-Bank-Dishonest-and-slimy-tactics-for-collecting-fees-Snellville-Georgia-1061076. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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