- Report: #742015
Report - Rebuttal - Arbitrate
Complaint Review: BB&T
BB&TCharleston, West Virginia United States of America
BB&T Branch Banking and Trust Co. Insurance Fraud Attempt Charleston, West Virginia
However, BB&T ran the check against my wishes (and that of Progressive) and saw the stop payment, and they also charged my BB&T account $25 return payment fee. I contact both BB&T as well as Progressive regarding this. Progressive said they had documentation that they spoke to Brenda at BB&T and also told her they issued a stop payment. Progressive confirmed to me that I had not endorsed the check, and I assured them I had not. So BB&T tried to run a check that they knew was no longer good, for a reason to put early money in their pocket, with no regard for fixing my new truck, and it cost me $25.
Brenda at BB&T keeps telling me what Progressive did (by reissuing a check) was "wrong", yet she thought she could cash in on my hail damage. She assured me that BB&T has a "very strong" relationship with Progressive. However, Al at Progressive stated the contrary, and is obviously concerned that BB&T tried to take money issued for repairs and apply several months in advance for the loan. Progressive is currently trying to help me get my $25 back, which in my opinion is above the call of duty, but hey, a $25 charge from a backwoods, po-dunk bank where I have always been in goodstanding with is absurd.
This report was posted on Ripoff Report on 06/17/2011 10:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/BBT/Charleston-West-Virginia-25326/BBT-Branch-Banking-and-Trust-Co-Insurance-Fraud-Attempt-Charleston-West-Virginia-742015. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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