- Report: #33509
Report - Rebuttal - Arbitrate
Complaint Review: BB&T
BB&T2nd st Hickory, North Carolina U.S.A.
BB&T poor customer relationship hickory North Carolina
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They also charged me another 30 a few days before because the account service charge went through before my check. I haven't recieved a statement in months. They said I should know when the basic checking charge was going through.
I spoke to the customer service rep she agreed with me. She talked to the Branch manager and I got a resounding no, that is the banks policy. I asked a rep if the computer was programmed to attach fees. She responded with an uncomfortable yes.
winston-salen, North Carolina
This report was posted on Ripoff Report on 10/26/2002 04:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/BBT/Hickory-North-Carolina/BBT-poor-customer-relationship-hickory-North-Carolina-33509. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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