• Report: #1051829

Complaint Review: BBVA-Compass Bank

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  • Submitted: Fri, May 17, 2013
  • Updated: Fri, May 17, 2013

  • Reported By: Rocky01 — Decatur Alabama
BBVA-Compass Bank
15 S 20th St, Birmingham, AL 35601 Birmingham, Alabama USA

BBVA-Compass Bank Dos not offer large print monthly statement for low vision person Birmingham Alabama

*Consumer Comment: Go to an office supply store and buy.....

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Can you help us or point us in the right direction for help?

 
My wife have an low vision problem (Blind).
She can read large print.
But, we can not find an Bank that will  not print large statement for her.
(One bank right now)
 
No body in Alabama no the answeer to this?
 
-----Original Message----- From: Rrjackstoner <(((email redacted)))> To: Lenore.Dillon <Lenore.Dillon@rehab.alabama.gov>; algop <algop@algop.org>; contact <contact@GoodwinForStateRep.wtvms.com>; alnorth <alnorth@assemblersinc.net>; aloperationsmgr <aloperationsmgr@gmail.com>; contact <contact@GoodwinForStateRep.wtvms.com>; helper <helper@profitsforyouropinion.com>; jim.harris.3 <jim.harris.3@rehab.alabama.gov>; news <news@waff.com>; Newsletter <Newsletter@Credit-Finance-Info.com>; nick.conway <nick.conway@rehab.alabama.gov>; townhallmessage <townhallmessage@TownHallmail.com>; news <news@waff.com> Sent: Wed, May 15, 2013 4:50 pm Subject: Re: Large Print Banking
One bank in Alabama offer large print statement.
 
What department in Alabama do we need to asked for help?
For the other bank in alabama and other state to offer this?
To offer large print monthly statement?
 
What is the number of other banking customer that is have the same problems?
Why is one bank in Alabama is able to do it and other are not?
Why do ADA said to file for each Bank in Alabama?
Why do the Justice Department said to file an complaint again the department in the each state. That are not will to help with this problems?
Why do the Rehab. Department offer one bank for help in Alabama?
Why does customer have to change bank to this one Bank in the State of Alabama?
The computer option is out for her.
 Can you point us to the right person to help us?
 

This report was posted on Ripoff Report on 05/17/2013 07:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/BBVA-Compass-Bank/Birmingham-Alabama-35203/BBVA-Compass-Bank-Dos-not-offer-large-print-monthly-statement-for-low-vision-person-Birm-1051829. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Go to an office supply store and buy.....

AUTHOR: Ken - ()

 a magnifying glass...I've got one.

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