• Report: #1092899

Complaint Review: BC-ALBERTA MOVERS

  • Submitted: Fri, October 18, 2013
  • Updated: Fri, October 18, 2013

  • Reported By: Rami — Saskatoon Saskatchewan
370-1027 Davie St. Vancouver, British Columbia Canada


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I wanted to move from Saskatoon to Markham on 29th of October, 2013. I talked to Derek in BC-Alberta Movers for that issue. I asked Derek for a quote to move my stuff to Markham. Derek gave me an approximate estimate verbally on the phone and I asked him to send me a quote. When I asked him to send me a quote he asked me for a credit card as he wants to withdraw a deposit to book a date for my movement. I asked him to send a quote first before I can give him my credit card so I can go through the quote and conditions. He said that this is a normal procedure in the company (BC-Alberta Movers) to show my seriousness and to book a date for my movement. I gave him my credit card number and on the same day which is the 7th of October, he sent a quote to move my stuff. I went through the quote which requires my signature and phoned Derek to ask him about things that the quote did not include which is storage. [continued below]....

..... Derek said that storage will be an extra fee and the redelivery of the furniture will be another extra fees. So I told him I will not sign the quote and I am not in agreement with this contract and asked him to refund back the deposit. Derek refused. Following that I sent him email to inform him that I am not in agreement with the quote he sent and asked him to refund my money back. He replied by an email telling me that if I approve he will refund 50% of my deposit. I received in my email many quotes from many different moving companies but none of them has required deposit to receive a quote. Also I noticed that in the website of BC-Alberta Movers company, you can request a free moving quote. I have the emails and the quote sent to me by Derek.


I would appreciate if you could help me in getting back my money which 375.16 C$. I will make all the efoort i can to get it back because this company has jut stollen the money without any right to do that.

This report was posted on Ripoff Report on 10/18/2013 12:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/BC-ALBERTA-MOVERS/Vancouver-British-Columbia-V6E-4L2/BC-ALBERTA-MOVERS-Derek-BC-ALBERTA-MOVERS-IS-A-THIEF-Vancouver-BC-1092899. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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