• Report: #442259

Complaint Review: BCN Asset Investigative Services / BCN Claim Services / BCN Financial, Inc.

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  • Submitted: Thu, April 09, 2009
  • Updated: Mon, June 08, 2009

  • Reported By:Charleston South Carolina
BCN Asset Investigative Services / BCN Claim Services / BCN Financial, Inc.
7209-J E Wt Harris Blvd Ste 121 Charlotte, North Carolina U.S.A.

BCN Asset Investigative Services / BCN Claim Services / BCN Financial, Inc. BCN threatens seking a default judgement on a nonexistant or time-barred debt Charlotte North Carolina

*Author of original report: another phone number for BCN

*Author of original report: BCN Recovery in Charlotte, NC

*Author of original report: Thanks to the assistance of the Charlotte BBB and BCN Claim Service's cooperation, the issue is resolved

*Author of original report: BCN Call Center Inc.

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This outfit contacted my mother about a week ago. The caller stated she was Investigator "Venus Barnette" with BCN Asset Investigative Services trying to contact me about a pending civil case/matter. She gave my mother the "case number." My mother asked if this was a collection effort, and "Venus" chuckled. She told my mother that "they get asked that all the time" and "no, we're just researching this civil case."

My Mom called my immediately afterward, and I took down the information she relayed to me. Something seemed really odd about the call, as, for example, I have not lived or stayed any length of time at my mother's house in ten years. Why contact me there at all. Something didn't feel right about all of this.

I ran a search of the number my mom had on her CallerID, (866) 545-9413. The thread for this numeber of 800notes, http://800notes.com/Phone.aspx/1-866-545-9413, was illuminating. I'm not the only one who's had this outfit call a relative, to get them worked up trying to collect a nonexistant or otherwise time-barred debt. I did find a web site for BCN Asset Investigative Service, http://bcnclaimservices.com. It seemed to indicate that they were an investigative firm. I also found a site for a company named BCN Financial, Inc., http://bcnfinancialinc.com. It *is* a collections firm. Both businesses share the same phone numbers, mailing address, and president (Darren Abrams).

The next day, I called BCN. I just wanted to satisfy my curiosity. I asked to speak with the so-called "investigator" who called my mother's home. After waiting on hold for five minutes, the operator came back on the line. "Venus" was not there, so the operator looked up the "case number." He then asked me to confirm what her said were the last four digits of my SSN. I refused to confirm. I did insist on knowing what all of this was concerning. The operator then proceeds to tell me that this call was to verify information for a pending civil suit. He related the firm of "Greman , Snyder Associates" was handing this collection account. BCN, he insisted was *NOT* a collection agency. He did imply that, if I was willing, they could help direct me toward their "Alternative Conflict Resolution" and avoid a summons. I told him the debt wasn't mine, no such debt or collection shows on my credit reports, etc. His reply was that if that was my stance I could tell it to the judge. If I chose to not show up in court, they'd get their default judgment.

Privacy laws in South Carolina only require one party of a telephone call consent to the recording of the conversation. I availed myself of that privilege.

At this point, I've filed all the necessary complaints. I doubt that I will hear another whimper out of these clowns. The only way they could collect is if I had gotten scared and paid them. I really think what they wanted was for my mother to have gotten scared and paid. Just assuming...

If anyone out there get a call from these folks trying to collect a nonexistant or an old time-barred debt, file complaints! The Charlotte BBB, the NC AG, your state's AG or consumer protection agency, and the FTC. Send them a cease contact letter (certified, return receipt req.), even though they claim to not be a collections agency. They are a collections agency.

In fact, according to the website at bcnfinincialinc.com they're branching out now into "credit repair"!! Check http://www.bcnfinancialinc.com/ourservices.html . These are the last people you'd want to "help" you. "Let me have a sheriff come serve a summons on you while we clean up that Equifax report." Gimme a break.

For some more ideas of the crud that's flowing out of this place, take a look at the postings over on http://800notes.com/Phone.aspx/1-866-545-9413 .

Couriersc
Charleston, South Carolina
U.S.A.

This report was posted on Ripoff Report on 04/09/2009 10:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/BCN-Asset-Investigative-Services-BCN-Claim-Services-BCN-Financial-Inc/Charlotte-North-Carolina-28227/BCN-Asset-Investigative-Services-BCN-Claim-Services-BCN-Financial-Inc-BCN-threatens-442259. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

another phone number for BCN

AUTHOR: Couriersc - (U.S.A.)

Found at http://whocalled.us/lookup/9809390260

(980) 939-0260

Same MO as other calls.
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#2 Author of original report

BCN Recovery in Charlotte, NC

AUTHOR: Couriersc - (U.S.A.)

BCN Call Center apparently has a new dba, BCN Recovery. I was surfing the web and found the following info. This may be of use to some folks out there. Originally from http://800notes.com/Phone.aspx/1-888-223-4801, posted by "Tobzahs"
-----
(updated 05/15/2009)

This is from another forum, re-posted here for reference:

(updated 05/15/2009)

The legal name and physical address of this company is

BCN Call Center Inc.
5820 E WT Harris Suite 215
Charlotte NC 28215

Mailing address
7209-J E WT Harris Blvd
Suite 121
Charlotte NC 28227

According to documents filed with the NC Secretary of State ( http://www.secretary.state.nc.us/corporations/Corp.aspx?PitemId=9018946 )
the president of the company is Darren L. Abrams, Jr.

Customer Contact: Mr. Mark Coulston - (704) 780-1700

Operating names:

BCN Recovery (current)(website at http://www.bcnrecovery.com )
BCN Asset Investigative Services (aka BCN Claims Services)
BCN Claims Services (old website at http://www.bcnclaimservices.com)
BCN Financial, Inc. (old website at http://www.bcnfinancialinc.com)

Known phone numbers for the company:
(888) 223-4801 (current toll free number)
(866) 545-9413 (old number ?)
(704) 780-1700 (old number ?)
(704) 323-8978 (old number ?)
(888) 632-2757 (facsimile line)

There may be others, but if you're going to call them, do it on their 888 number. Let them pay for the call.

It has the following websites:
http://www.bcnrecovery.com (current website)
http://www.bcnfinancialinc.com (website down)
http://www.bcnclaimservices.com (website down)
-----
Link to BCN's BBB report:

http://www.bbb.org/charlotte/business-reviews/collection-agencies/bcn-claims-services-in-charlotte-nc-214156 .
-----

Also, three other threads have run on 800Notes regarding this firm.

http://800notes.com/Phone.aspx/1-866-545-9413
http://800notes.com/Phone.aspx/1-704-780-1700
http://800notes.com/Phone.aspx/1-704-323-8978

All detail similar experiences.
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#3 Author of original report

Thanks to the assistance of the Charlotte BBB and BCN Claim Service's cooperation, the issue is resolved

AUTHOR: Couriersc - (U.S.A.)

Thanks to all parties involved, this complaint has been fully resolved
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#4 Author of original report

BCN Call Center Inc.

AUTHOR: Couriersc - (U.S.A.)

Found this info on the web...

According to document C200901200076 located at http://www.secretary.state.nc.us/corporations/Filings.aspx?PItemId=9018946 the correct physical address for BCN Call Center is:

5820 E. WT Harris Blvd Ste 215
Charlotte, NC 28215

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