- Report: #1076088
Report - Rebuttal - Arbitrate
Complaint Review: BEAMONSTER.COM
BEAMONSTER.COM530 E Hunt Hwy, #103 San Tan Valley, Arizona USA
BEAMONSTER.COM PRODUCT RECALL...Refund promised...Then not Given San Tan Valley Arizona
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I have been a customer of BEAMONSTAR.COM for over three years. Until their main product line was recalled because those products were tainted with the prescription drug, TADALIFIL, found in Cialis, an erectile dysfunction drug, my dealings with Beamonstar were mostly straightforward and professional.
Here is proof of the recall:
FOR IMMEDIATE RELEASE –UPDATED- May 10, 2013 – Queen Creek, AZ, BeaMonstar Productsis voluntarily recalling all ofSexVoltzbrand SKU’s 626570609490, 827912089028, 626570617877, 626570615316, 626570623588 Velextra brand SKU’s 626570613855, 626570619055, 626570617860, 626570617563, Amerect SKU’s 626570619031, 626570619598,626570619628 capsulesto theconsumer level. Laboratory analysis conducted by the FDA on SexVoltz and Velextra has determined these products contain undeclared tadalafil. Amerect is voluntarily recalled because it has the potential to contain undeclared tadalafil. Tadalafil are FDA-Approved drugs used to treat male erectile dysfunction (ED), making the products unapproved new drugs.
The FDA link--detailing the recall--can be found here:
We bought over 8500.00 worth of SexVoltz to sell our customers and are now getting returns from those who were alarmed after becoming aware of the recall. After legal consultation, my partners and I decided even if we were successful in court we would be lucky to see very little of the 8500.00 because lawyers cost money.
We contacted Jeff Bolanos, the owner of Beamonstar and he assured me over the phone and in e-mails that my debit card account would be credited for any bottles I returned to him.
After returning the bottles of tainted product, I asked for the appropriate funds to be credited to my debit cardaccount. Mr. Bolanos promptly informed me that I would only be receiving credit--i.e. replacement product from his company.
When I informed him we no longer wanted to do business with Beamonstar, Bolanos sent an e-mail essentially telling me that was my only option.
Beamonstar.com has put the public at risk and the recall is indisputable proof of that.
Beamonstar.com is unscrupulous and blatantly dishonest as it will tell customers anything--and then reverse their position as soon as it benefits them.
Beamonstar.com rips people off and doesn't for one second think there are consequences to their actions.
I have contacted several retailers who were victimized by the Beamonstar recall and have urged them to report their experiences.
I caution those who do business with BeaMonstar.com to be aware of the risk of being ripped off by their illegal and unscrupolous actions
This report was posted on Ripoff Report on 08/15/2013 10:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/BEAMONSTERCOM/San-Tan-Valley-Arizona-85143/BEAMONSTERCOM-PRODUCT-RECALLRefund-promisedThen-not-Given-San-Tan-Valley-Arizona-1076088. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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