- Report: #867033
Report - Rebuttal - Arbitrate
Complaint Review: BED IN A BOX
BED IN A BOXInternet United States of America
BED IN A BOX off gassing problem, Internet
*Consumer Comment: Bed in a box - No toxic odors, good company/product after all.
We slept in recliners for two nights and then I put three quilted mattress pads on each one so we could get some sleep in the bed. The smell was still really strong and our throats were sore and noses were bleeding from the off gassing.
I called the company and the guy I talked to in customer service said "Oh my, I have one of the mattresses and I didn't have any odor at all.." He said he quessed some people are more sensitive than others..He intimated that this was not a regular complaint..
I have now invested in zippered waterproofed anti allergy mattress covers ($35 each) and it has helped some. I have had the beds for three weeks now and I can't wait for my 60 days to be up so I can return them. I have had to return memory foam mattresses from two other companies for the off gassing problem and I would not have bought these except for the fact that they said their's didn't have off gassing.
This report was posted on Ripoff Report on 04/11/2012 11:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/BED-IN-A-BOX/internet/BED-IN-A-BOX-off-gassing-problem-Internet-867033. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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