On or around November 2011, Benchmark Merchant Solutions contacted me about providing capital for my business. Since, I was looking to expand, I spoke to them on how this would work. They said based on my credit card sales, they would provide me with capital. With that said, they asked me for documents which I provided. During this process, I spoke to a few people and the final step was with a fast speaking, bully senior underwritter. I told this individual numerous times that I was not interested in changing my merchant unless the deal was satisfactory to my business. This individual, advised me that he would need me to sign some doucments and fax it back to him so he can verify that I was not on a diliquent list with major credit card companies. He insisted that I do this quickly so that he could get me my capital right away. Needless to say, I was not given any capital and they do not provide me with any service, yet, they withdraw $63.95 every month. When I called them in December when the first statment came to me to ask them what this fee was for, they said that I signed with them to be my merchant. I said no that is not true that the documents that I signed were to be held in a file until we spoke about terms and that if we agreed, that all papers would be inorder to begin the process. However, since Benchmark said they would not be able to provide capital the rest of it was mute. This is where the SCAM comes to play. These people reel you in just to get you to use their merchant services.... As of today June 2012 I still do not use them as a merchant, never downloaded the software, do not possess their equipment yet they charge me monthly...... I have tried numerous times to talk to them at no avail.... I have run out of patience with this company and truley disguted with their antics. They advised me to cancel this service which I still do not use I would need to submit a $495.00 fee.