- Report: #908906
Report - Rebuttal - Arbitrate
Complaint Review: BEST BUY BLACK TIE PROTECTION
BEST BUY BLACK TIE PROTECTIONInternet United States of America
BEST BUY BLACK TIE PROTECTION Cancellation process is almost unbearable Internet
*Consumer Suggestion: Credit Card Company or Bank
I received (1) refund of 14.99 for a iphone on june 8th. I had to call again due to being billed for the other two phones and where was my refund from them???
I went to best buy where I purchased the phones and the black tie protection and was there 2 hours with a associate, she had to go through the same process I go through at home in trying to solve the issue.
At this point I am $105.00 ver billed for something I have been trying to cancel for (3) months.
Each time, spending hours on the phone writting my notes and confirmation numbers down.
This is a ridiculous process, I may need to cancel my ATM card just to get these people to stop billing me.
This report was posted on Ripoff Report on 07/09/2012 11:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/BEST-BUY-BLACK-TIE-PROTECTION/internet/BEST-BUY-BLACK-TIE-PROTECTION-Cancellation-process-is-almost-unbearable-Internet-908906. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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