- Report: #295532
Report - Rebuttal - Arbitrate
Complaint Review: BEST BUY
BEST BUYbestbuy.com Colonial Heights, Virginia U.S.A.
BEST BUY Hire idiots, managers suck, they can't get ANYTHING right.... Colonial Heights Virginia
*UPDATE EX-employee responds: BBY Employees
*Consumer Comment: Don't hold your breath
*UPDATE EX-employee responds: BBY Corporate
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Well my wife drives 1 hour to a different BEST BUY and they charge her $55.00 for a transponder kit. We go back to Colonial Heights BEST BUY and I go to customer service to get my credit for $55.00. Why should I be responsible for the stupidity of the sales staff. They call for a manager who looked like an overgrown midget with red hair. I advise of my problems and she says she can't give me the money back for the transponder and just turns away. I ask to speak to a store manager but no one else is available. Then I ask for the district manager and they don't even know his name and won't give me a phone number to call. I end up just telling them to give me back my $250.00. Then I proceed to find the idiot who sold me the remote starter. Well it must have been his lucky day because he wasn't there. DO NOT DO ANY BUSINESS WITH BEST BUY. I'm sure they have some decent sales staff but why take a chance .......!!!!!
This report was posted on Ripoff Report on 12/29/2007 05:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/BEST-BUY/Colonial-Heights-Virginia/BEST-BUY-Hire-idiots-managers-suck-they-cant-get-ANYTHING-right-Colonial-Heights-Vi-295532. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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