- Report: #765046
Report - Rebuttal - Arbitrate
Complaint Review: BEST BY
BEST BY128 Bailey Farm road Monroe, New York United States of America
BEST BY UNADVERTISED FEES FOR LAPTOPS - SCAM Monroe, New York
*Author of original report: BEST BUY unadvertised fees for laptops - SCAM
*Consumer Comment: Yeah
*Consumer Comment: I also couldn't find any HD computers anywhere.
*Consumer Comment: Who the heck is..
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I feel this is an example of misrepresentation and price switch and bait by not publicly displaying the $70 set up fee in either the circular or anywhere near the computer display. I said it is unethical to wait until a customer is about to purchase the computer and hit them with this fee. It is also unethical not to have any computers available without the setup. I am extremely disappointed by their unfair business practices.
It seems that all their low cost laptops that are immediately available have been "pre-set up". I didn't have to ride into the store and waste my time to purchase the "advertised computer". I could have ordered it directly online. This is a misrepresentation of the both the circular price and the price advertised on the display case where the computer is. I intend to follow through with BBB and NYS Atty General Office.
This report was posted on Ripoff Report on 08/14/2011 12:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/BEST-BY/Monroe-New-York-10950/BEST-BY-UNADVERTISED-FEES-FOR-LAPTOPS-SCAM-Monroe-New-York-765046. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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