Beware of RAM Moving and Storage Inc.
Please note that they often change their company name, phone number and address in order to keep running their scam. It is best to google their phone number to see if it is associated with any numbers they have previously used.
The following was my experience, but other complaints dating back as far as 2008 have been much worse!
The name on their moving truck was Logan Moving and Storage; they emailed using GTA Movers (gtamovers AT hotmail.com) and the signature at the bottom of their email was Metrocity Moving and Storage inc.
Owners name given to us by the movers: Brian - 416-994-4694; the number in their email signature: 1-866-482-464, the number in their advertisement: 647-621-6240
Other numbers associated with this company that they have used over the years:
905-672-0952,416-871-4456, 866-482-8464, 647-876-0751, 647-996-4694, 416-245-9071
They will quote you (in writing) $55/hr + a $55 travel fee with no mention of additional fees. My friend called to confirm that there would be no hidden fees. When the movers arrive, they will tell you that they require a $350 deposit; they will also add an additional charge for each stair and any heavy items. Once the job is done, they will hand you a contract that says it was a 4 hour minimum charge plus the driving charge of $55. The contract also says that the down payment you have provided is non-refundable.
The movers arrived 1.5 hours late and moved a one bedroom apartment for 1 hour with the help of 5 of our friends, spending part if that time talking or texting on their phones; then they handed us a bill for $321.50.
They kept telling us that the promises made by the company were not their issue but to take it up with the owner Brian at 416-994-4694. They would not give us Brian's last name and they were unclear about what the name of the company is that they work for saying that there are different franchises. When my friend attempted call Brian about her issue with the additional fees, he hung up on her.
I was aware of moving scams so before this move I googled the name RAM Moving and Storage to see if there was any negative feedback written about them and did not find any. However, once the workers gave me the owners phone number (416-994-4694) I googled this and it was connected to several complaints stating that the company uses aliases such as GTA Movers and Logan Moving and Storage.
The following are links to complaints about this moving company. Note that the same number is associated with several company names, addresses and phone numbers:
http://www.ripoffreport.com/moving-companies/logan-movers-l-g-mov/logan-movers-l-g-movers-ku-87acc.htm CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.