• Report: #1039503

Complaint Review: BFDEALS.COM

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  • Submitted: Sun, March 31, 2013
  • Updated: Sun, March 31, 2013

  • Reported By: TRV — Pittsburgh Pennsylvania
BFDEALS.COM
8085 CENTURY BLVD Internet United States of America

BFDEALS.COM HEARTLAND AMERICA WILL NOT REFUND SHIPPING ON DEFECTIVE MERCHANDISE Internet

*Consumer Comment: Heartland America Products and Service

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Bought an item from BFDEALS. Received the item it did not work. Went to sent it back for a replacement and was told by their rep that I am responsible for freight charges and I would NOT get refunded for the charges. The item was send defective and I must pay? This is a ripoff. The company is sending out defective items and getting paid for them.

This report was posted on Ripoff Report on 03/31/2013 02:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/BFDEALSCOM/internet/BFDEALSCOM-HEARTLAND-AMERICA-WILL-NOT-REFUND-SHIPPING-ON-DEFECTIVE-MERCHANDISE-Internet-1039503. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Heartland America Products and Service

AUTHOR: Joy - ()

 I have been a Customer Of Heartland America   for Over 10 Years! I have never had  any problems when a product was defective.Broken or Other (Even Color Change. ) They shipped out the  Replacement Item  right after I called them and told them  what the  problem was .No more Questions asked. I fell they have Excellent Relations with their Consumers.I highly Reccomened their Products.They are also Happy to Return your  money even if you dont want it because you had a different idea of  what it was !  AGAIN THEY ARE VERY ACCOMDATING TO SATISFY THEIR CUSTOMERS!!!!

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