• Report: #473691

Complaint Review: BIDZ.COM

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  • Submitted: Mon, July 27, 2009
  • Updated: Fri, June 17, 2011

  • Reported By:Vancouver Washington
BIDZ.COM
BIDZ.COM Internet U.S.A.

BIDZ.COM Inferior Merchandise...Big Ripoff! Culver City, California Internet

*UPDATE Employee: Bidz.com

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This site is the biggest ripoff in the history of scams! The merchandise that they send to you is inferior and basically junk! The first time I won and purchased items I was charged really high shipping and handling fees. Then it took forever before I received the items. Even so these items seemed ok.

I was then asked by my son to find an engagement ring for him, which I did. We pay $1252 plus shipping and handling fees. However, once this items arrived we found that it was not at all what we expected. This 1.25 carat ring had so many flaws in the main diamond that the appraiser we took it to said "that it was mere junk!"

When we contacted BIDZ.COM (within the 14 days) they refused to help us in anyway! So not only were we out the money, we were stuck with a piece of junk jewelry that is worth nothing! DON'T BE FOOLED! All that glitters is NOT gold! Stay away from this no good scam site!

Bobbi
Vancouver, Washington
U.S.A.

This report was posted on Ripoff Report on 07/27/2009 08:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/BIDZCOM/internet/BIDZCOM-Inferior-MerchandiseBig-Ripoff-Culver-City-California-Internet-473691. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Bidz.com

AUTHOR: Bidz_auction - (United States of America)

Dear Customer,

Thank you for taking the time to provide feedback about your purchase and we offer our sincere apologies that you were unsatisfied with your experience. We assure you that we treat all customer feedback seriously and hope you'll allow us time to investigate this issue. When possible, we will contact you directly through email or by phone to offer a resolution. We may also respond through this site if we cannot reach you directly. If you would like to provide us with your order details and contact information or if you would like to speak directly to a person in charge, please email us at improvements@bidz.com.
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