BILL ME LATER WANTS VICTIM TO PAY FRAUDULENT CHARGES! I am a victim of identity theft (2nd time) of Bill Me Later/Pay Pal. On 12/21/12 BML identified Jorden Harrell as person making fraudulent charges on my account?.
*11/23/11 called BML and reported fraudulent charges of $48 - left message with "fraud" dept - never received a call back?.
*Received December bill with late fees & interest - called BML (12/22/11),asked if I knew Jorden Harrell (I do not), they need police report, called police dept they need affidavit from BML before issuing police report, called BML gentleman said they would send affidavit & should receive in 7-10 days
*12/28/11 received notice from "fraud" dept stating I owe $48'. Called BML "fraud" dept @ 866-403-8634 and left message - no one ever returned call!. Called BML customer service and was told to disregard letter..
*1/18/12 802am got first of collection calls,. BML rep asked again if I knew Jorden Haller - I do not, and assured me the affidavit would be sent (again) within 7-10 days.
*1/18/12 1000am received 2nd call from collections "Will not send affidavit" need police report?. Go to police station and have them call 1-866-403-8634 "fraud div." - tried to explain they need affidavit this person did not care what the police needed to issue a report.
*1/18/12 1030am went to police dept. spoke with officer and gave all information. Officer called number for "fraud" dept and was told to leave a message - which he left at 1125am.
*1/18/12 1244pm officer called and stated no one returned his call and would issue police report because BML is giving me such a "run around". Report would be ready Monday and call BML with police report number. I called BML (1255p) gave them officer and report information, they said fax it on Monday.
*1/20/12 812am Chris (sanctimonious attitude) from BML called I went through entire history of my complaint and he basically accused me of lying about police report info, brought up past payments/purchases (which I confirmed), stated they had my bank account information and anything else was irrelevant.
DO NOT EVER DO BUSINESS WITH BILL ME LATER - THIS IS BY FAR THE MOST INCOMPETENT AND UNTRUSTWORTHY COMPANY I HAVE EVER INTERACTED WITH .