- Report: #848108
Report - Rebuttal - Arbitrate
Complaint Review: BLOCKBUSTER EXPRESS
BLOCKBUSTER EXPRESSSAN FRANCISCO, California United States of America
BLOCKBUSTER EXPRESS Blockbuster Express, Blockbuster Kiosk BILLED ME FOR DVDs I RETURNED SAN FRANCISCO, California
*Consumer Comment: Thank you !
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My credit card bill showed a $32 charge. I knew what they were up to because I had seen the Ripoff Reports and other reports. To the credit card company, I objected to the charge and complained I did not recognize the charge.
The credit card company came back a couple of weeks later saying the charge was removed. Too bad. I was ready to do battle with Blockbuster as I had with them regarding their retail store foul ups.
It may be that BB is just inefficient or they are making money from people who pay their credit card bill without reviewing the bill. I would rather watch reruns on TV than do business with Blockbuster again. I don't know why I thought their "kiosk" would be any different than their retail stores. One reason BB is doing so badly across the board is that the company can't be trusted.
If you get one of Blockbuster's wrong billing, all it may take from you is to question the billing.
This report was posted on Ripoff Report on 03/03/2012 09:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/BLOCKBUSTER-EXPRESS/SAN-FRANCISCO-California-/BLOCKBUSTER-EXPRESS-Blockbuster-Express-Blockbuster-Kiosk-BILLED-ME-FOR-DVDs-I-RETURNED-S-848108. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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