- Report: #576771
Report - Rebuttal - Arbitrate
Complaint Review: BLOCKBUSTER VIDEO
BLOCKBUSTER VIDEOInternet United States of America
BLOCKBUSTER VIDEO Crooks, Internet
*UPDATE Employee: Remove credit card information from account....
*UPDATE EX-employee responds: I was an ASM
*UPDATE Employee: Customer Service FTW.
*UPDATE EX-employee responds: NUGGETS customer service skills strike again!
*UPDATE Employee: Actually...
The restocking fee was only $2.12, and thank god I have enough money in there to not worry about bouncing anything, but its just the principal of the matter. I don't think its fair or even legal for them to just take what they want from me with no notice just because they can. What if I was poor or it was the day before pay day and I lived pay check to pay check? This unauthorized invasion into my checking account could have cost me big bucks in bounced check fees from the bank, if I was in more dire circumstances.
Needless to say, I have written a long letter to corporate berating them for being crooked, have closed my account and will no longer do business with them. If you ask me, a suit should be filed against this fraudulent behavior.
This report was posted on Ripoff Report on 03/02/2010 12:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/BLOCKBUSTER-VIDEO/internet/BLOCKBUSTER-VIDEO-Crooks-Internet-576771. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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