• Report: #198642

Complaint Review: BLUE WORLD POOLS REVIEWS

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  • Submitted: Wed, June 28, 2006
  • Updated: Mon, May 16, 2011

  • Reported By:fayetteville North Carolina
BLUE WORLD POOLS REVIEWS
2533 N CARSON STREET CARSON CITY, Nevada United States of America

Blue World Pools Scam Review | Complaints INVESTIGATION: Blue World Pools commitment to 100% customer satisfaction, receives a positive report in customer support and product quality assurance. Feel safe confident & secure when doing business with Blue World Pools. Carson City, Nevada
*UPDATE.. Blue World Pools demonstrate their commitment to total customer satisfaction through the Rip-off Report Corporate Advocacy Program, the program that benefits the consumer & assures them of complete satisfaction & confidence. Blue World Pools considered to be industry experts at turn-key above ground swimming pool sales, finance, installation and service.

*Consumer Suggestion: Read your contract first..

*UPDATE EX-employee responds: You can get them

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SPECIAL UPDATE: May 16 2011: Blue World Pools remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Blue World Pools is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.

To date, Blue World Pools has made good faith efforts to resolve all complaints reported on Rip-off Report. Based on our experience, the member business has proven to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business.

Over time and since becoming a member, Blue World Pools has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Blue World Pools remains committed to improving customer satisfaction.

Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.

Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!

*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at editor@ripoffreport.com
 Blue World Pools is Rip-off Report Verified

Rip-off Report Investigation:

EDitor's UPDATE: Positive Rating and Recognition has been given to Blue World Pools for its Commitment to Excellence in customer service.

After an investigation by Rip-off Report, we found that Blue World Pools is actively resolving complaints and addresses contractor issues. This EDitor has reviewed the Reports regarding Blue World Pools and has found a real and dedicated effort by Blue World Pools' management team to effectively resolve past, present, and future complaints. Many of which were just misunderstandings and have now been resolved. Rip-off Report found that the number of Reports is so very small in comparison to its total number of customers. We did find some reports that may have been posted by a competitor. Some complaints came from people who did not even purchase a pool from Blue World Pools. Blue World Pools has worked with Rip-off Report to make the changes necessary to give consumers additional confidence and trust to purchase Blue World Pools' swimming pool packages. The truth is, no matter how hard any company may try, including Blue World Pools, there are bound to be a certain number of complaints. No company or individual can ever satisfy everyone, All companies will get complaints How those companies handle those complaints is what separates good businesses from the bad ones.

Rip-off Report Investigation found that Blue World Pools is fully committed to resolving all complaints quickly and doing everything possible to satisfy its customers, whatever it takes. . Blue World Pools also takes appropriate action against any of its contractors who are found to have broken Blue World Pools policies and procedures. We believe that the number of complaints against this company, whether through the Internet or other channels, is very small when put into context of its size.

More importantly, Blue World Pools executives recognizes that complaints posted on Rip-off Report (true or not) are issues that need to be addressed and if handled correctly can be valuable learning opportunities. With the feedback generated by Rip-off Report's Investigation Blue World Pools has made many changes allowing their customers a smooth approach to a complete satisfying experience when purchasing a fun and enjoyable pool. Blue World Pools has great purchasing power because they buy in such a large volume, passing on those savings to their clients the best selection at an affordable price.. ..

Most businesses would never commit themselves like Blue World Pools has to the Rip-Off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. They are a unique shining example of commitment to customer service/satisfaction in their industry.

Read more about Blue World Pools Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.

Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

===================== NOW TO THE ORIGINAL REPORT THAT WAS FILED

===================== BLUE WORLD POOLS REVIEWS FALSE ADVERTISING AND SCAM ALL LIES CARSON CITY Nevada TO BEGIN WITH OH MY GOSH!!!!! WHAT A RIP OFF AND SCAM FROM TOP TO BOTTOM. OK I SAY A WEBSITE OFFERING NO PAYMENT TILL 2007 SO I CALLED FOR A THERMO SPA THEY CAME AND THE SALES REP WENT THROUGH THIS WHOLE THING YOU ALL ALREADY KNOW ABOUT. HE SAID NO PAYMENTS OR FINANCE CHARGES TILL 2007 I EVEN HAVE THE PROOF. WELL WHEN THEY CAME TO DELIVER YOU KNOW YOU SIGN A BUNCH OF PAPERS WELL THE GUY DIDNT KNOW ANYTHING ABOUT WHAT THE PAPERS MEANT HE SAID JUST SIGN WELL WE DID BECAUSE WE WERE EXCITED. I HAD A FAMILY ATTY TO REVIEW THE PAPERS AND THE PAYMENTS START IN 30 DAYS. NO I DIDNT AGREE TO THAT.

WELL THE COMPANY IS RUDE AND SAID THEY DIDNT CARE WHAT THE WEBSITE THAT BROUGHT ME TO THEM SAID BECAUSE IT IS THERMO SPA SITE EVEN THOUGH THEY ARE THE SALES PEOPLE NO RESTRICTIONS NO GUIDELINES IT JSUT STATES NO PAYMENTS REGARDLESS. NOW I REFUSE TO PAY AND THEY ARE SAYI GTHEY WILL OICK IT UP FOR LIKE 4K. YEAH RIGHT I DID NOTHING WRONG I WILL NOT PAY ANY AMOUNT. MY NAME ISNT EVEN ON CONTRACTS MY HUSBANDS IS AND I SIGNED SOME OF THE PAPERS. THEY ARE TALKING ABOUT A LIEN AND ALL. I ALL I WANT IS WHAT I WAS PROMISED/

Tasha fayetteville, North Carolina
U.S.A.

This report was posted on Ripoff Report on 06/28/2006 12:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/BLUE-WORLD-POOLS-REVIEWS/CARSON-CITY-Nevada-89706/Blue-World-Pools-Scam-Review-Complaints-INVESTIGATION-Blue-World-Pools-commitment-to-10-198642. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Read your contract first..

AUTHOR: F - (U.S.A.)

Tasha,
By what I read you took delivery and even let them install a hot tub on your property. That is a quality tub and they have a sales agreement with Thermo spas then in territories to sell them. You have signed for receving it in new condition, well it is yours now. I can understand if Thermo spas advertised no payments until 07 upset you.

If I were you I would try to work it out, and as well whomever holds your purchase agreement/ financing, call them and tell all, perhaps they will let you defer payments as you thought. It sounds like perhaps the sales person mislead you or you mis understood. If your contract states that you are placing your home as collaterial then yes just like a pool they can attach it and a forced sell.

I am in sales and it is a shame all of this occured but I look at it from my side as well, I have had too many homeowners lie and say anything they can to get out of paying for something. Sometimes the glitter wears off and the reality sets in and then people want a way out.This as well is how companies and judges look at it too. That is why we have contracts and the receision law printed in bold ink.

It is not uncommon for companies to contract out sales organizations to sell their products. Most the sales people are independent contractors, because these companies do not have to pay into benefits and certain laws do no apply. if something sounds too good to be true like a pool for $299 installed then of course it is, but the Thermo spas are qulaity hot tubs, wish you luck..
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#2 UPDATE EX-employee responds

You can get them

AUTHOR: Paul - (U.S.A.)

Well Tasha...all you need to do is to call the North Carolina Consumer Protection Agency. They are with the Attorney General's Office. This pool company has been investigated by them, and had them sweating. I was a traveling rep for them, and sold in North Carolina. They are trying everything to get this site down. They keep on hitting there site,so that Rip Off Report does come up when people seach. Tasha, help your felow North Carolinians. Don't let this company take advatage of any more people. Call the Attorney General offce, or you TV consumer advocate.
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