• Report: #351642

Complaint Review: BLUEDOG ONLINE-VMAIL@EMAIL - ENHANCED SERVICES BILLING

  • Submitted: Tue, July 15, 2008
  • Updated: Tue, July 15, 2008

  • Reported By:CLYDE North Carolina
BLUEDOG ONLINE-VMAIL@EMAIL - ENHANCED SERVICES BILLING
BLUEDOGONLINE INC.COM Internet U.S.A.

BLUEDOG ONLINE-VMAIL@EMAIL - ENHANCED SERVICES BILLING I recently discovered that there was a charge on my AT@T bill for email and voicemail services through BLUEDOGONLINE INC.I did not order this service Internet

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I noticed on my at@t bill that I had a charge for email and vmail from bluedog online inc for 13.86. I did not order this service. I called at&t and they said that they could block the charges but we would have to call enhanced services billing for a credit. I later called esb and asked them to cancel this service and explain to me what it was for and that I did not order this service. The man from ESB told me that it was for email and vmail and a 1000 grocery certificate. I told him that I wanted to know when it was ordered because I do not need vmail or email service and that I never recieved a grocery voucher . He said the service was ordered on FEB 26 2008. I kept asking him questions and he just kept repeating the same and would not help me. He did cancel the service and gave me a cancellation number. After I hung up I got online and saw the complaints about this company. I think we have been billed every month since FEB. I would like to know what we can do to stop this and possibly get a credit.

Jeff
CLYDE, North Carolina
U.S.A.

This report was posted on Ripoff Report on 07/15/2008 03:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/BLUEDOG-ONLINE-VMAILEMAIL-ENHANCED-SERVICES-BILLING/internet/BLUEDOG-ONLINE-VMAILEMAIL-ENHANCED-SERVICES-BILLING-I-recently-discovered-that-there-w-351642. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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