- Report: #829956
Report - Rebuttal - Arbitrate
Complaint Review: BLUESTAR AUTO TRANSPORT
BLUESTAR AUTO TRANSPORT15970 W. State Rd 84, Suite# 124 Sunrise, Florida United States of America
BLUESTAR AUTO TRANSPORT DIRECT AUTO MOVE Stole my Deposit, No Refund, No Move Sunrise, Florida
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I notified the seller on 12/17/11 to expect pickup on 12/21/2011. Then 12/21 comes and goes with no pickup, no notification, and no nothing. On 12/23 after emailing Robert with no response I called the number on the release form. I spoke to the dispatcher who told me that the truck cant be picked up for that price; its too low for anyone to pick up. He told me its going to cost $250 more or he can refund my money.
I told him to go ahead and refund my money. On 12/30 I check no refund, so I call again and he said it should have already been refunded but he was processing it again. Here we are 1/27/2012, and I still have yet to receive any refund. I had to pay another transport company to move the truck. Do not use this company, you'll regret it!!
This report was posted on Ripoff Report on 01/27/2012 06:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/BLUESTAR-AUTO-TRANSPORT/Sunrise-Florida-33326/BLUESTAR-AUTO-TRANSPORT-DIRECT-AUTO-MOVE-Stole-my-Deposit-No-Refund-No-Move-Sunrise-Flo-829956. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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