- Report: #764295
Report - Rebuttal - Arbitrate
Complaint Review: BMW CCA Roadside Assistance
BMW CCA Roadside AssistanceInternet United States of America
BMW CCA Roadside Assistance Battery jump start & towing - cannot be done on the same service call !!! Internet
*General Comment: THIS IS FALSE
*Consumer Comment: Rebuttal sounds reasonable
*Consumer Suggestion: multiple assists in one PO
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WHAT?! Let me get this straight: youre standing here with a flatbed wrecker right beside my car - telling me that I have to wait 3 days before I can call BMW Roadside Assistance to come back out and tow my car 4 miles to my mechanic?! Thats right, he said, they will not authorize a P.O. number for 2 service calls within 72 hours, and attempting to jump starting your car even though we were unsuccessful - is considered a service call.
Fore-warned is fore-armed. I purchased BMWs Premium Membership for roadside assistance because I love my 850 and I like to support the brand; in 2 weeks when my membership expires I will purchase another roadside assistance program because Im smarter than allowing myself to get ripped off a second time. Fool me once, shame on you.
This report was posted on Ripoff Report on 08/12/2011 10:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/BMW-CCA-Roadside-Assistance/internet/BMW-CCA-Roadside-Assistance-Battery-jump-start-towing-cannot-be-done-on-the-same-serv-764295. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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