Last year, ( at least 12 months back), I ordered a book from BNI publications and paid with a debit card online. A week back, late October 2011, I received a similar and now updated book in the mail unannounced, and not asked for. It was from the same company. BNI Publications in Vista, CA. The book came with a bill of $70.00. Thinking it was similar to the "yellow-book" scams I get at my office, I tossed the book into the trash. It was nothing I needed nor wanted.
Today, I get a second notice to pay the bill by the end of this month or it gently suggests I will be subjected to collection. Not bad for a book I never ordered. Apparently I could contact a recorded message number at their company, to return the book at my expense and in a new envelope, (additional cost and a royal pain in the backside to take the book I don't even have to the post office to return).
The topper is the message in the invoice I received;
"Thank you once again for your order. We truly appreciate customers like you....please send a check for the balance you still owe." "Thank you in advance to the prompt attention to your account" "Payment must be received before 11/27/2011"
Are you kidding? I don't have an account with your company. Not only will I not pay the bill, I would never buy another product from a scam company like this...pretty much means I am not a customer. What a bunch of Scammers!
Even upon calling the company to complain, I get only message hell with loops and no live body to complain about their very poor business practice. I even tried to comment on their contact page of their website. No email just contact page.
Companies like this should be drummed our of business. How may others have paid their scam invoice just to avoid the hassles of sending back something they didn't order?
What a rip off!