• Report: #702244

Complaint Review: BOB'S FURNITURE AND GUARDSMAN PROTECTION

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  • Submitted: Thu, March 03, 2011
  • Updated: Thu, March 03, 2011

  • Reported By: joe cos — rockaway New Jersey United States of America
BOB'S FURNITURE AND GUARDSMAN PROTECTION
Internet United States of America

BOB'S FURNITURE AND GUARDSMAN PROTECTION PURCHASED $2200. of furniture from BOB'S.I WAS TALKED INTO GETTING HIS FOOL-PROOF,NO GIMMICK PROTECTION PLAN.SOUNDS GREAT,BUT DO'T TRY AND COLLECT.THIS IS A 5 YEAR PLAN .AFTER THE FIRST YEAR BOB'S HAN, Internet

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  1. 4/11/09
  2. purchased sofa,loveseat,and chaise from Bob's discount furnitue store in Totawa,N.J.

    8/27/10
    had a birthday party for a 4 year old. 17 four and five year olds

    8/30/10
    filed a report with Guardsman protection purchased through  Bob's

    9/15/10
    repair team responded to my home .informed sofa must be replaced

    9/18/10
    rep from guardsman called and stated their not liable for that type of tear

    9/30/10
    put in a letter of protest to the Executive review board

    10/15/10
    recieved answer from Executive board.

    bottom line--they don't want to take responsibility for plan

    want to return remaining  money for plan

    10/15/10 -  3/3/11
    during this time i made at least 10-12 calls to Bob's .they always had an excuse about the system being down. once they were getting a new system,won't be up and running for 2-3 weeks.got the run-around for months

    bottom line- Bob's agree sofa needs to be replaced  BUT Guardsman is responsible

This report was posted on Ripoff Report on 03/03/2011 01:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/BOBS-FURNITURE-AND-GUARDSMAN-PROTECTION/internet/BOBS-FURNITURE-AND-GUARDSMAN-PROTECTION-PURCHASED-2200-of-furniture-from-BOBSI-WAS-T-702244. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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