- Report: #947240
Report - Rebuttal - Arbitrate
Complaint Review: BOSE
BOSE BROKEN BOSE BLUES Internet
*Consumer Comment: Bose sells Bull. And their system works.
*Consumer Comment: What did the WRITTEN warranty say about how long the warranty was?
Anyway I wasnt all that impressed when I got it out and hooked it up. It certainly sounded better in the store. About 11 months later we had a baby and rarely used our new Bose and we chose sleep over movies usually. We watched maybe 3-4 movies a year.
This past August on our Anniversary I rented a movie, got grandma to watch the kid, and grabbed a bottle of wine and was ready to relax. All that changed quickly when I got a "Format Unsupported" error and could not watch the movie. I tried several other CD's with the same result.
Not very happy with Bose I called customer service in the hope they could quickly ressolve our little problem. I went thru all the steps as told but no luck. At this time I was also told the unit was out of warranty and there was nothing they could do. I explained how little the system was used but it made no difference. I was further told my only choice would be to send the entire unit back and would be charged with no discount.
So it looks like my "investment" did not do to well. Even if we watched 15 movies in our 4 years that comes out to about $65 buck a flick. Thats a lot of popcorn!
I am extremely let down by Bose and their garbage product. I would never buy another one of their products nor should anyone else.
This report was posted on Ripoff Report on 09/26/2012 09:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/BOSE/internet/BOSE-BROKEN-BOSE-BLUES-Internet-947240. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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