I HIRED A rESTORATION COMPANY AFTER A fire IN MY HOME.
I contacted BRC RESTORATION out of Safety Harbor to come in and do the repairs.
I met with the OWNER - RON Fink and his Sales Rep Steve Pouliot who came to my residency to do a walk thru of the Fire Damage.
Shortly thereafter I contact the Mtg. Company and the Insurance Company who sent out an inspector to do a walk through with me, the home owner and BRC Restoration.
A punch list was " generated" by BRC of the repair items, cost of repairs and given to the Insurance Company Inspector to get APPROVED.
About 10 days later I received a Call from Steve Pouliot indicating they gotb the APPROVAL to start the work... Holy Sh*t , I expected in a few days... three weeks later I get a Call that they were coming in on a Thursday to " start ".
And now the B.S. starts....
A four week job turned into 7 or 8 weeks of pure BULLSH* T.... I mean BULLSH*T...
The Plumber who seemed to be a a world of confusion to install one slop sink took 2 weeks to get it done. It was one B.S. problem with this friggen moron after another. First he had not brought the correct parts on the truck - a delay. Then, he didn't have pcv tubing.... another delay... a few days later he comes back... smelling like fecus and sweat that made you want to gag... and is fighting the carton trying to get the sink out of the cardboard box.
So, I walk into the house, because watching this mental case-incompetant guy reading directions and screaming that the " plastic legs of the slop sink kept falling off.".. just pissed me off. An hour later I came back into the garage... he was gone. He packed up his tools and just left. What Duhhh. Why did he leave ??? No explanation ... nothing... he just up and left.
The next day I call the so called foreman... a CHRIS Sarquis... duhhhhh.... another &^%$#& and we will leave it at that...so I call him up... " Ay, what the hell happened to the FRUIGGEN Plumber yesterday... he had to leave... I asked why... " he got frustrated"... I said is he coming back?? Not today.... he has a truck problem.... and the truck is laid up... hey... then get somebody else here and now... " A God Dam* 2 hour job at best turns out to take over a week to get done. What do theyhire imbicles to work for them ? Wait it gets better ( really worse ).
The cleaning women then come a few days later. They did a OK job, but you had to go over everything again yourself... so... what was the purpose of hiring these two &&%^# ?
Then the Painters... they challenged you on " everything ", and GOD FORBID you pointed something out that needed to be addressed... they put a GOD DAM* attitude on you... the homeowner. They work for me... I don't work for them.
Then another guy shows up who if he was 60 looked 85 at best. This guy looked sickly, skinny... I mean a skinn guy .... I felt bad for this guy... You could tell just by looking at him, he was in pain ( HIS BACK ). He was lifting cabinet draws from my office that weighed more than him. With each trip... the poor guy was huffing & puffing like he was going to have a stroke, and wincing with pain... again it was his back.
Between the painters, the foreman, the plumber, the old man, it was a mental cases convention in my home. .... and I was the head mental case for putting up with the BULLSH*T. I should have thrown them off the job and hired a competant company.... DO NOT DO BUSINESS withe BRC RESTORATION... you'll need tranquilizers, drugs, pot and coma drugs to keep your sanity - What a company. It reminded me of the OLD 3 STOOGES MOVIES.
You would call the job site Mgr... who was never around. You would call his cell phone and he'd never call back.... or.... if he did it was hours later. Even his own co-worker tried calling him numerous times to call him back to tell him to call me... and that never happened. What the HELL do you carry a cell phone for if you don't use it ?
Now the major problem:
I received a punch list showing the prices billed to the insurance carrier. I kept that punch list.... good thing . I started to notice major things were billed, but never happened, nor done.... hummmm very odd.
I contacted my Attorney who said I needed to contact the Insurance Carrier. I did. I have a problem with BRC's Billing.. whreby, its on the list billed to the Insurance Company, but I know the items weren't done. So, I was told to send them a letter, the punch list and they were gpomg over every single line by line entry billing. The insurance Company stated should they find items were remitted to get paid to BRC Restoration, and they were in fact PAID on their draws and the work was " NOT " I repeat " not " done... or items billed and those items never appeared at the job site, they would bring this to their Legal Department, Then to the Attorney General's Office in a Complaint, then litigate a FRAUD CASE. If there is one thing... no two things I hate is a " Thief" and a LIAR.
Now, I will wait for the Insurance Company to respond with their Investigation.
On Thursday November15th Ron Fink the owner came over...they asked me to endorse the check over to their company. It was a two party signature Check. What got me suspicious was..... he wouldn't show me the final draw amount - WHY ?
I then said to him? " RON... whose going to pay for the broken office cabinet, and all the cabinet tops ( 8 ) your old man ripped off the main draws? His response was... what do you expect me to do ? " I expect you to repair the damge your crew caused "
Then I said to him... what about the insulation you were supposed to blow back up on the ceiling ? He refused to answer that question. I then asked him... you were supposed to removed all the smoke filled insulation in the rest of the house and have 12 inches of NEW INSULATION blown in... never answered. Hummm... now you pissed my a** off. So now, you are going through a compolete AUDIT by the INSURANCE COMPANY line by line by line. If they find out you were PAID on your three draws for work not done... your dead meat. I will testify against your old man a**, and I will not STOP until your either fined, or put in JAIL.... You pissed off the WRONG ITALIAN my dear friende. Now... we wait and see.
You better hope they don't cross reference your billing to what you were PAID and find out you falsified the paperwork and accepted their checks.
Rest asurd... this is just the beginning... I am going to do everything I can to have The State, The Insurance Company and me... make your miserable life... even more miserable one bad day after another... and it will be done " legally ".
This is one Italian guy who don't want to Fuc* with...
Now you'll learn what the word VENDETTA means.