• Report: #319157

Complaint Review: BSM - Grant Search Assist

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  • Submitted: Tue, March 18, 2008
  • Updated: Tue, March 25, 2008

  • Reported By:Oklahoma City Oklahoma
BSM - Grant Search Assist
2969 Maryland Parkway Las Vegas, Nevada U.S.A.

BSM - Grant Search Assist Scam BIG TIME SCAMMERSSSSS Las Vegas Nevada

*UPDATE Employee: Resolution Offer

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I bought their Cd's for $2.97 only and then when I checked my bank they made an unauthorized debit. I called them and said that my trial period is over and that I'm supposed to call before the trial period end but their stupid website doesn't have any contact no# so How can I call them and cancel my membership. I only find their no# through the ripoff website. Bt anyways I got a complaint form for the state of Nevada and filed it. Hopefully for those people they got ripoff you can go to The state of Nevada Website and print the complaint form and tell them your side so they can close this stupid business. Lt's work together to close their business and file a lawsuit.

Marcia c.
Oklahoma City, Oklahoma
U.S.A.

This report was posted on Ripoff Report on 03/18/2008 07:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/BSM-Grant-Search-Assist/Las-Vegas-Nevada-89102/BSM-Grant-Search-Assist-Scam-BIG-TIME-SCAMMERSSSSS-Las-Vegas-Nevada-319157. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Resolution Offer

AUTHOR: Ryan - (U.S.A.)

First of all let me offer my sincerest apologies to Marcia. There are no commitments with the free product. Th Grant Master CD based Grant Program is designed to help customers Locate Grants, Find Grant Applications, Write Grant Proposals, and assist them with anything else that may be needed in the process of obtaining grant funding. The CD offers the ability to search for grants by keyword(s), in up to 5 simultaneous categories. This program is supplemented by a member's site, this site offers access to live chat support for assistance with any part of the application and proposal process or questions pertaining to the CD or the member's site. It also provides access to one of the largest grant data bases you can find anywhere. Here you can find both government and private foundation grantors. It offers information from Dr. John Porter who is a licensed and certified grant writer. The information that is offered through our members website is more extensive than what other companies sell in coaching programs that cost thousands of dollars. So we feel that we are offering our clients the best value in the industry. There are no commitments with the free product. However, there is a bonus free trial period to membership websites that accompanies the free CD and we do our best to disclose this as it is stated 4 times throughout the ordering process - on the sales page, the order page, the confirmation page and in the confirmation/thank you email, it is then also explained in the 1st paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the service and see the value of them for themselves before they are billed for it. The trial periods are free for 7-30 days from the order date depending on which bonuses apply. We do not charge customers that call customer service and cancel during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer.

When you order our product you must select "Ship My FREE Kit!". On the same page as that button is the following statement:

Terms and Disclosures. By clicking "Submit", I am ordering the Grant Master CD and trial membership for $1.99 for Shipping and $1.00 for Handling/Insurance, after the 7 day trial I will be charged $39.95 a month thereafter if I do not cancel. I also agree to the 14 day and 21 day bonus trials to Express Business Funding and Network Agenda for $7.95 a month and $9.95 a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy / Terms and Conditions. Charges will appear on credit/debit statements as "GRANTSEARCHASST". For questions, call 866-396-5694 M-F, 9am-9pm, EST.

Marcia, please contact customer service at the number listed in the above disclosure. There you will find a happy, helpful agent waiting to assist you with your account concerns.

If you are another customer that is reading this and you have concerns you need addressed please contact customer service at the number above. If you feel that we have failed you in some way or you feel you were mistreated in any way please call me directly at 435-773-1795 or email me at ryanr@wskc.org and I will be happy to address your concerns ASAP.

Sincerely,

Ryan R.
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