• Report: #312026

Complaint Review: BSM/GRANT SEARCH NV., BSM/SBA EXPRESS NV., NETWORKAGENDA.COM UT.

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  • Submitted: Mon, February 25, 2008
  • Updated: Wed, February 27, 2008

  • Reported By:Anita Iowa
BSM/GRANT SEARCH NV., BSM/SBA EXPRESS NV., NETWORKAGENDA.COM UT.
BSM/GRANT SEARCH ASST. 866 370 7270 NV. BSM/SBA EXPRESS 800 986 2640 NV., NETWORKAGENDA.COM 800 418 LAS VAGES, Nevada U.S.A.

BSM/GRANT SEARCH NV., BSM/SBA EXPRESS NV., NETWORKAGENDA.COM UT. THE COMPANY STARTED TAKING MONTHLY WITH DRAWS FROM MY CREDIT CARD WITH OUT MY PREMISSION OR AOUTHERIZATION. tHE COMPANY ENDED UP TAKING 154.75 BEFORE I COAUGHT IT AND I HAD TO CANCLE THE CREDIT CARD TO STOP IT. LAS VAGES Nevada

*UPDATE Employee: Resolution Offer

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I say this pop-up that showed grant funding solutions for $1.97. This looked ok so I ordered the CD for $1.97+s&h. This is my falt I did not look at my billing invoice untill Feb. That's when I found out that This company started monthly deductions from my credit card. The amounts were 39.95 for BSM?GRANT SEARCH ASST. 8663707270 NV. $7.95 for BSM?SBA EXPRESS 8009862640 NV. $9.95 NETWORKAGENDA>COM 8004189320 UT.

I do not know what the two add, on's are. So this guy or company was able to get $154.75 before I was able to stop it. I was only able to stop the withdraws by canceling the card. I am trying to get the money back. They did have in small print that they were going to aotomicatly start the withdraw process only after you sumitted the authroition for the $1.97. It did not say any things about the automatic withdraws before that. It did not really explane the 7 day time frame.

If you did not look quickly at the screen you did not catch the deception statment of the with draws. In Iowa this is called frade by deception and is aginst the law. I did not authrize the company to make the withdraws they did. I have better things to spent my money on than the crap they are peddling.

William
Anita, Iowa
U.S.A.

This report was posted on Ripoff Report on 02/25/2008 10:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/BSMGRANT-SEARCH-NV-BSMSBA-EXPRESS-NV-NETWORKAGENDACOM-UT/LAS-VAGES-Nevada/BSMGRANT-SEARCH-NV-BSMSBA-EXPRESS-NV-NETWORKAGENDACOM-UT-THE-COMPANY-STARTED-TAKIN-312026. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Resolution Offer

AUTHOR: Ryan - (U.S.A.)

First of all let me offer my sincerest apologies to William. There are no commitments with the free product. Th Grant Master CD based Grant Program is designed to help customers Locate Grants, Find Grant Applications, Write Grant Proposals, and assist them with anything else that may be needed in the process of obtaining grant funding. The CD offers the ability to search for grants by keyword(s), in up to 5 simultaneous categories. This program is supplemented by a member's site, this site offers access to live chat support for assistance with any part of the application and proposal process or questions pertaining to the CD or the member's site. It also provides access to one of the largest grant data bases you can find anywhere. Here you can find both government and private grantors. It offers information from Dr. John Porter who is a licensed and certified grant writer. The information that is offered through our members website is more extensive than what other companies sell in coaching programs that cost thousands of dollars. So we feel that we are offering our clients the best value in the industry. There are no commitments with the free product. However, there is a bonus free trial period to membership websites that accompanies the free CD and we do our best to disclose this as it is stated 4 times throughout the ordering process - on the sales page, the order page, the confirmation page and in the confirmation/thank you email, it is then also explained in the 1st paragraph of the Terms and Conditions of the offer. We offer the trial periods to give our clients a chance to use the service and see the value of them for themselves before they are billed for it. The trial periods are free for 7-30 days from the order date depending on which bonuses apply. We do not charge customers that call customer service and canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer.

When you order our product you must select "Ship My FREE Kit!". On the same page as that button is the following statement:

Terms and Disclosures. By clicking "Submit" I am ordering the Grant Master CD and trial membership for one dollar and ninety-seven cents, after the 7-day trial I will be charged thirty-nine dollars and ninety-five cents a month thereafter if I do not cancel. I also agree to the 14 day and 21 day bonus trials to Express Business Funding and Network Agenda for seven dollars and ninety-five cents a month and nine dollar and ninety-five cents a month thereafter, should I choose not to cancel. I have read and agree to the PRIVACY POLICY (last updated: 02/12/2007) & Terms and Conditions. Charges will appear on credit/debit statements as "GrantSearchAsst".To cancel call 1-866-396-5694, M - F, 9am - 9pm EST.

William, I was able to locate your account and have verified that your account has been resolved per your requests as of today.

If you are another customer that is reading this and you have concerns you need addressed please contact customer service at the number above. If you feel that we have failed you in some way or you feel you were mistreated in any way please call me directly at 435-773-1795 or email me at ryanr@wskc.org and I will be happy to address your concerns ASAP.

Sincerely,

Ryan R.
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