- Report: #290780
Report - Rebuttal - Arbitrate
Complaint Review: BUSINESS GROUP USA
BUSINESS GROUP USAPO BOX 27305 Scottsdale, Arizona U.S.A.
BUSINESS GROUP USA - BUSINESS GROUP USA ALSO STOLE MONEY OUT OF MY BANK! Scottsdale Arizona
*Consumer Comment: No criticism intended. Only education!
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No where on the website, does it say you are going to be charged any amount of money.
First is was a charge of $1.95 under the companies full name, Business Group USA LLC, then two weeks later there is another charge of $29.85 again, under the full name.
I sent an email to the company asking who they were and why they were charging me this money, of course I got no answer, then three days later I got the refund. I thought everything was OK, boy was I ever wrong.
The very next day they charged my account again for the $29.85 this time the used BIZGRPV. I did not put two and two together until today 12/11. I look at my bank account and it is overdrawn and what a surprise to see Business Group USA LLC, this time the charge is $99.00.
I flipped out, I got on the phone with my bank and explained what happened, they started an investigation and I had to cancel my card ect. ect.
I got the phone number of this scam-mer from my bank and gave them a call.
Needless to say, I got so much double talk saying they are going to start their own fraud investigation with their fraud team.
Then when I asked for a refund they said no way, when I heard that I started yelling and screaming at them and don't really remember what I said only that they kept telling me to calm down and I asked how can I calm down when because of their unauthorized charge, my bank account is all messed up.
Just before I hung up on them, I told them that because of their deception through their website, and the fact it did not say anywhere on it, that I was going to be charged anything, they are going to have to deal with my banks own fraud team, I then hung the phone up.
They called me right back saying there was no need to get my bank involved and that just this one time as a good gesture they would give me a full refund.
What ever you do, stay away from this company. Do not give them any personal information.
I'm still concerned that I might not get this refund.
Sick of being scammed
This report was posted on Ripoff Report on 12/11/2007 07:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/BUSINESS-GROUP-USA/Scottsdale-Arizona-85255/BUSINESS-GROUP-USA-BUSINESS-GROUP-USA-ALSO-STOLE-MONEY-OUT-OF-MY-BANK-Scottsdale-Arizon-290780. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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