- Report: #651473
Report - Rebuttal - Arbitrate
Complaint Review: BUY.COM
BUY.COM Fraudulant online pricing/ upcharging without notification ,Internet
I immediately went back to double-check the online price. It said $122.37 + S&H. I contacted customer service via online chat. I questioned the price I was charged. The agent said "It appears that [the price] went up... The prices may change without prior notice even when in the cart" (!!!)
I canceled the order. Needless to say, this is simply a fraudulent pricing scheme.
The consumer cannot rely on the posted price, and is not notified that the price being charged is different from the price when the order was placed. You will have to notice the discrepancy yourself when you get the emailed receipt (if you look at it). Or, you may notice the price discrepancy when you get your credit card bill. Or, more likely, you will not notice-- because you don't remember the price that you originally ordered at, and you are relying on the veracity of the receipt that was emailed to you. The receipt should match up exactly with the order you placed. Anything else is simply FRAUD, and this practice is clearly illegal.
This report was posted on Ripoff Report on 10/15/2010 03:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/BUYCOM/internet/BUYCOM-Fraudulant-online-pricing-upcharging-without-notification-Internet-651473. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.