- Report: #1114217
Report - Rebuttal - Arbitrate
Complaint Review: Babbitts
Babbitts3712 Airline Rd. Muskegon, Michigan USA
Babbitts Babbits onlinePolaris parts House Powersports parts Muskegon Michigan
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Ordered snowmobile parts that will eventually take three weeks to get due to backordered parts. This is not typically bad except for that Babbitts processed the payment immediately, sent out a reciept with an expected delivery date, and after that date passed I had to call to find out the status of the order. I was given three more bogus shipping dates over the phone by their "customer service' reps. One guy said he would call me back with a tracking number - he never called, so I had to call back myself. I also sent two emails that were never answered. I finally recieved a valid tracking number that said the ship date was a full day after the last date I was given over the phone. Rediculous!
The order was around $100, which isn't huge, but if I had known from the begining that parts were backordered I could have got them somewhere else in a few days. Their communication and customer service is terrible - I will never use them again.
This report was posted on Ripoff Report on 01/09/2014 11:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/Babbitts/Muskegon-Michigan/Babbitts-Babbits-onlinePolaris-parts-House-Powersports-parts-Muskegon-Michigan-1114217. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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