- Report: #955953
Report - Rebuttal - Arbitrate
Complaint Review: Backstreet Surveillance
Backstreet SurveillanceInternet United States of America
Backstreet Surveillance backstreet-surveillance.com False advertising, misrepresentation Internet
*Consumer Comment: Nothing wrong with this company
*Consumer Comment: I agree
*Consumer Comment: THE REAL STORY.....FROM BACKSTREET
*Consumer Comment: Company does not do as advertised
*REBUTTAL Owner of company: The Truth About This Review
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video of a guy in an alley, and how good the video is. After my last argument with them I noticed they removed the high definition video from their site and youtube. I bet they realized I was not the only person left cheated, so they wizened up and pulled off the video.
I compared their prices with several other websites on the internet, including amazon.com and homesecuritystore.com and found their prices to be the best for what I thought were HD cameras. I got the cameras and installed them to the DVR they sold me, and the picture is anything but HD, or anything like the HD video that is on their site.
It turns out that their cameras are just regular security cameras and not true HD cameras. They are not even 720p. I can barely even see a face 30 foot from the camera. That is definitely not the quality that youtube video on their website portrayed.
I didn't bother contacting them again since I installed the cameras and I realize they will not take the equipment back after its been used. But this was the biggest waste of money and time for me. If I wanted shitty cameras I would've gone to costco or someone else that had better prices. I was expecting HD cameras as advertised on their site, and I was not shipped
Buyer beware. Stay away and spend your money elsewhere. I will not recommend these guys to anyone.
This report was posted on Ripoff Report on 10/16/2012 09:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Backstreet-Surveillance/internet/Backstreet-Surveillance-backstreet-surveillancecom-False-advertising-misrepresentation-I-955953. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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