• Report: #895678

Complaint Review: Badcock and More

  • Submitted: Mon, June 11, 2012
  • Updated: Mon, June 11, 2012

  • Reported By: Richard — Rock Hill South Carolina United States of America
Badcock and More
717 E. Liberty Street York, South Carolina United States of America

Badcock and More Protect-It Furniture Warranty York , South Carolina

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First I want to say that Jeff Hart, Owner and his staff at Badcock and More in York, SC has always given me great service. Any problem I have ever had that was within their abilities to fix has been done quickly and appropriately. I have been doing business with him since 2008 and have been very satisfied. I have had to be late on payments a few times and he was very good at working with me.

The only product that I have purchased at this store that I have been unhappy with is the Protect-It extended furniture warranty. I purchased this with my bonded leather sectional sofa for an additional $200. When I called the 800 number and tried to make a claim. I was told that the damage was not able to be repaired because it was not within my contract.

I wish I had read the contract in its entirety, but did not. It is very restrictive. In fact, so much so that I would not recommend anyone ever purchasing this product. Based on my experience, it is expensive and a total waste of money.

This report was posted on Ripoff Report on 06/11/2012 03:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Badcock-and-More/York-South-Carolina-29745/Badcock-and-More-Protect-It-Furniture-Warranty-York-South-Carolina-895678. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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