- Report: #968975
Report - Rebuttal - Arbitrate
Complaint Review: Bally Total Fitness
Bally Total Fitness8700 W. Bryn Mawr Avenue Chicago, Illinois United States of America
Bally Total Fitness Bally Total Fitness Holding Corporation (BALLY) I bought a Lifetime membership from Bally Total Fitness. Bally sold its clubs LA Fitness & now they want me to pay even more money Chicago, Illinois
Bally Total Fitness sold their clubs to LA Fitness and LA Fitness is not honoring the lifetime memberships from Bally.
I have been verbally told, repeatedly and at many locations that LA Fitness is honoring the memberships but Bally refuses to send my membership information over to the LA Fitness computer. LA Fitness will not give me a membership card until they get the information from Bally. I have called repeatedly, put on hold for hours, told I am not a member and then told I was not an active member when LA Fitness took over.
I have my membership card and proof of all the money I have paid to keep my membership active.
The LA Fitness desk people let me in every time I go to work out, but still say the problem is on Bally's end and that I have to call Bally's to have it fixed.
This is a waste of time. I just want to continue working out at the old Bally clubs and I am angry!
This report was posted on Ripoff Report on 11/14/2012 08:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bally-Total-Fitness/Chicago-Illinois-60631/Bally-Total-Fitness-Bally-Total-Fitness-Holding-Corporation-BALLY-I-bought-a-Lifetime-me-968975. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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