- Report: #645786
Report - Rebuttal - Arbitrate
Complaint Review: Bally's Total Fitness
Bally's Total Fitness12440 E. Imperial Hwy, Ste 300, Norwalk, CA 90650 Internet United States of America
Bally's Total Fitness Company continues to charge monthly following end of contract , Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
After playing phone tree roulette, I finally got to a customer service rep, and explained that I wanted to cancel, and asked if any thing was required my part. "Frank" explained that it is their practice to automatically convert contracts to month-to-month memberships. I explained that there was NOTHING in the contract stating this. He said if I wanted to cancel I would need to send a written request - to their EFT department. I am sending a letter today, certified mail, and placing a stop payment with my bank. I explained to Frank that they are intentionally misleading consumers. Of course, that didn't stop him from trying to convince me to continue my membership.
BEWARE of this company - not only are their gyms gross, but they intentionally make their contracts vague and will bill a consumer when they have not legal right to do so.
This report was posted on Ripoff Report on 09/29/2010 02:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ballys-Total-Fitness/internet/Ballys-Total-Fitness-Company-continues-to-charge-monthly-following-end-of-contract-Int-645786. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.