- Report: #185077
Report - Rebuttal - Arbitrate
Complaint Review: Banana Republic Credit Card Services
Banana Republic Credit Card ServicesPO Box 530942 Atlanta, Georgia U.S.A.
Banana Republic Credit Card Services Forced late fees ripoff Atlanta Georgia
*UPDATE Employee: Employee of Banana Republic
I called the company to ask how I could simply pay my bill before I incurred any fees. The customer service rep insured me that I would be sent the bill in mid April and could then simple pay the bill by mail. I went to go get a home loan a week later and I was told that I needed to pay the bill to improve my credit. I then sucked it up and decided to pay it over the phone and get charged 10 dollars then would be put on next months bill (in attempt to lock me into the card and keep my account open). When I called they said that my bill was due tomorrow and I would incur a late fee.
Well this was march and I had never received the bill. I was lied to by the costumer rep and forced into a late fee. I then tried to pay over the phone and got charged 10 dollars. I however couldn't pay them that 10 over the phone so got locked into another monthly bill, which I wont be able to pay without a fee and will prolly never get sent a bill.
This report was posted on Ripoff Report on 04/05/2006 12:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Banana-Republic-Credit-Card-Services/Atlanta-Georgia/Banana-Republic-Credit-Card-Services-Forced-late-fees-ripoff-Atlanta-Georgia-185077. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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