• Report: #934699

Complaint Review: Banjo Hangout

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  • Submitted: Thu, August 30, 2012
  • Updated: Fri, August 31, 2012

  • Reported By: Frederick — Chicago Illinois USA
Banjo Hangout
Internet United States of America

Banjo Hangout Eric Schlange Dishonest classified ads, scams, fake users, misleading advice, no action taken Internet

*REBUTTAL Owner of company: Rebuttal from site owner Eric Schlange

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    The website www.banjohangout.org has a number of fake classified ads among the listings.  These ads often come from overseas and ask buyers or sellers to send money by unsafe means, e.g. wire transfers etc.

 The website moderator claims that the fake ads are closed down as soon as they are reported, but these ads have continued to be a problem for well over a year.  Users of www.banjohangout.org should be suspicious of any ad that sounds too good to be true.

   There has also been a recurring problem at this site of fake users using the discussion forums for free advertising.  There is an organized effort among a small number of users to post many times recommending two brands of imported banjo: Gold Star and Recording King.  No coincidence some of those users are dealers who sell those two brands.  But they post in the forum as if they were private customers giving a recommendation, not identifying that they are dealers.  Forum users beware: there have been a large number of quality control problems reported with many imported instruments made in China.

This report was posted on Ripoff Report on 08/30/2012 08:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/Banjo-Hangout/internet/Banjo-Hangout-Eric-Schlange-Dishonest-classified-ads-scams-fake-users-misleading-advic-934699. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Rebuttal from site owner Eric Schlange

AUTHOR: Eschlange - (U.S.A.)

I own and run the Banjo Hangout, and have done so since I started it in January of 2000.

The Banjo Hangout classifieds system has grown to be the largest online list of banjos for sale precisely because we work hard to make it user-friendly and safe. Lots of banjos are bought and sold their every day--more than probably any music store in the US. Yes, there have been scammers who have used the classified ads system--but the vast majority of the users are completely legit. Here are some of the measures we take:

  1. Scammers are locked immediately once we know about them--usually locked automatically, fact! Members can report scammers with just a click or two.

  2. Whenever an item is bought or sold, both parties can post reviews about the transaction--so you can easily see which members have a reputation, read past reviews, etc.

  3. We warn both buyers and sellers to beware--with pages like this one.

  4. We include quick links to safe payment services like escrow.com available for buyers and sellers, so people can make a deal safely if they desire.
Like the person above said, though, I agree: "Users of www.banjohangout.org should be suspicious of any ad that sounds too good to be true." Do your due diligence before you send your money--this is just common sense.

The issue of "fake users using the discussion forums for free advertising" is a new one for me. Again, if anyone has a suspicion that something fishy is going on, they can easily report a forum post and have the moderators look into it. To my knowledge, no one has reported this issue to date. Sounds to me like the person who wrote this has an axe to grind with imported instruments--which is something I've definitely seen over the years at the Banjo Hangout.
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