- Report: #248393
Report - Rebuttal - Arbitrate
Complaint Review: Bank Of America, NA
Bank Of America, NAVarious Nationwide U.S.A.
BOA Bank Of America, NA Bank of America Bill Pay ripoff, website has false info, reports false credit info Various Various
*Author of original report: It is Bank of America, and they promise "Same Day"
*Consumer Suggestion: This is a simple fix
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Their online mail system suggested that I "telephone them to talk about it". Yeah, right! Call them so I don't have their answer in writing? I'm sure that's what they want.
Never telephone with a credit issue, always get it in writing.
I've also had many problems with their "Bill Pay" service not sending payments on time. BOA suggests that I send my payment sooner so that they receive it on time. Say WHAT??? I can't decide when the payment is sent because Bank of America only gives me the option of when I want the payment to be RECEIVED by the person. I pick a date before the bill is due and have to trust Bank of America to deliver it on time. It seems, they can't get that right either, but blame me for not sending it sooner? WHAT??? How is that my fault?
I would like to see how many others feel that BOA and its bill pay both severely suck!
This report was posted on Ripoff Report on 05/12/2007 10:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/Bank-Of-America-NA/nationwide/BOA-Bank-Of-America-NA-Bank-of-America-Bill-Pay-ripoff-website-has-false-info-reports-f-248393. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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